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Unread 07-10-2007, 06:21 PM   #1
geozac
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Default Urgent Support request: unregister

How much time for unregister a provider from when I set to "NO" in the config mask?
Please, let me know at soon as possible.
Thanks
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Unread 07-10-2007, 06:42 PM   #2
geozac
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Default

What I mean is:
how much time to view "Not registered" instead of "Registered"?
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Unread 07-10-2007, 10:02 PM   #3
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Quote:
Originally Posted by geozac View Post
What I mean is:
how much time to view "Not registered" instead of "Registered"?
Unregistering is a provider side setting and can take up to 1 hour to occur.
.
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Unread 07-10-2007, 10:20 PM   #4
geozac
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Default

Quote:
Originally Posted by martin View Post
Unregistering is a provider side setting and can take up to 1 hour to occur.
.
I also wrote about this to support@voxalot.com
I have unregistred my VSP about 6 hours ago, but it still appears "registered".
Every attempt to call my "geographic" number get busy.
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Unread 07-10-2007, 10:38 PM   #5
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Quote:
Originally Posted by geozac View Post
I also wrote about this to support@voxalot.com
I have unregistred my VSP about 6 hours ago, but it still appears "registered".
Every attempt to call my "geographic" number get busy.
Hello,

I have performed a forced de-registration. Please allow up to 1 hour for the provider side to flush its cache.
.
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Unread 07-10-2007, 10:44 PM   #6
geozac
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Default

Thank you, Martin.
I'll wait (better, I'll go to bed, now here it's 1 a.m.).
Can you explain to me what happened?
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Unread 07-10-2007, 10:47 PM   #7
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Quote:
Originally Posted by geozac View Post
Thank you, Martin.
I'll wait (better, I'll go to bed, now here it's 1 a.m.).
Can you explain to me what happened?
The de-registration was blocked in the system so I had to force it.
.
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