Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 04-20-2011, 03:17 PM   #1
jll
Junior Member
 
Join Date: Mar 2011
Location: E
Posts: 17
Thanks: 1
Thanked 0 Times in 0 Posts
jll is on a distinguished road
Default *600 i can hear but my mic doesn't talk back

Hello Voxalot.

I am trying to call *600 and it calls fine, but when i say something, the machine doesn't say it back like it should.

What can the problem be.

I am trying this from the softphone and my ATA device with the same result on both.
jll is offline   Reply With Quote
Unread 04-20-2011, 10:43 PM   #2
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

It appears to be a classic one way voice connection problem, either the echo test server cannot hear you, or your end cannot hear the machine.

Are you behind a firewalled internet connection?
If yes, try repeating the test when you are not behind a firewall.
kurun is offline   Reply With Quote
Unread 04-24-2011, 03:42 PM   #3
jll
Junior Member
 
Join Date: Mar 2011
Location: E
Posts: 17
Thanks: 1
Thanked 0 Times in 0 Posts
jll is on a distinguished road
Default

i am not behind a firewall.. .i am connected directly to the adsl router with firewall disabled.
jll is offline   Reply With Quote
Unread 04-25-2011, 01:12 PM   #4
jll
Junior Member
 
Join Date: Mar 2011
Location: E
Posts: 17
Thanks: 1
Thanked 0 Times in 0 Posts
jll is on a distinguished road
Default

just to clear some things up... my setup is as follow ... I am behind a ZXDSL831II NAT router with the firewall turned off and *600 doesn't work. NAT is enabled and i have also tried port forwarding to my x-lite computer host and I have also tried adding it to the dmz but still I only hear the "echo test message" but when the recording ends and i say something it is not repeated back to me.. I have reset my router and started from scratch and same result. currently setup is default with nat enabled and firewall turned off. my spa3102 doesn't respond neither but the audio does work when i call through my VSP.
jll is offline   Reply With Quote
Unread 04-25-2011, 01:13 PM   #5
jll
Junior Member
 
Join Date: Mar 2011
Location: E
Posts: 17
Thanks: 1
Thanked 0 Times in 0 Posts
jll is on a distinguished road
Default

P L E A S E H E L P ! ! !

Maybe this is a Voxalot issue?
jll is offline   Reply With Quote
Unread 04-26-2011, 02:03 AM   #6
jll
Junior Member
 
Join Date: Mar 2011
Location: E
Posts: 17
Thanks: 1
Thanked 0 Times in 0 Posts
jll is on a distinguished road
Default

I have a ZTE ZXDSL modem and the firewall is turned off and the NAT is enabled.
jll is offline   Reply With Quote
Unread 04-27-2011, 01:33 PM   #7
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

I am not familiar with the modem you reference.
However, if NAT is enabled, are you using a STUN set up in your X-Lite?
Can you also test with NAT disabled?

Last edited by kurun; 04-30-2011 at 04:01 AM. Reason: Typo
kurun is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to hear back messages Bedlore Voxalot Support 0 05-10-2010 09:15 AM
Web Call Back feature request bridonca Voxalot General 2 10-31-2009 07:14 AM
Incoming calls ring, but cannot hear voice sahildoshi Voxalot Support 1 08-20-2009 06:33 PM
Usefulness of Mobile call back? Tranworld Voxalot Support 10 03-01-2007 12:44 PM
Caller can hear me clearly, but I cannot hear the caller jptg5Y Voxalot Support 0 01-21-2007 11:52 PM


All times are GMT. The time now is 10:58 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.