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Unread 09-12-2007, 05:50 PM   #1
emoci
 
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Default VoiceStick: Anyone Having Trouble

This morning I can't seem to place any calls through VoiceStick it comes up busy.

The good news is that it's not just from VoXalot that it is not working, it ain't working form PBXes either....

I am wondering if I am the only one having trouble though, anybody else?
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Unread 09-12-2007, 07:46 PM   #2
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Originally Posted by emoci View Post
I am wondering if I am the only one having trouble though, anybody else?
Hi, yes I can confirm. VoiceStick seems to block all Virtual PBXes. Same policy as sipgate...
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Unread 09-13-2007, 12:27 AM   #3
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Originally Posted by gambrinus View Post
Hi, yes I can confirm. VoiceStick seems to block all Virtual PBXes. Same policy as sipgate...
Damn, really.... It was working fine last night, only stopped working this morning
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Unread 09-13-2007, 12:57 AM   #4
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Seems to be working fine now. Must be just an outage.
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Unread 09-13-2007, 02:13 PM   #5
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Originally Posted by kurun View Post
Seems to be working fine now. Must be just an outage.
Only outbound calls. SIP registration still failing...
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Unread 09-13-2007, 09:48 PM   #6
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Originally Posted by gambrinus View Post
Only outbound calls. SIP registration still failing...
Yes, that is correct. Voicestick has never registered in Voxalot as far as I know, and probably does not want to allow it.
You can receive Voicestick calls by registering directly in an ATA or softphone, or by forwarding to another DID.
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Unread 09-13-2007, 09:52 PM   #7
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Originally Posted by kurun View Post
Yes, that is correct. Voicestick has never registered in Voxalot as far as I know, and probably does not want to allow it.
You can receive Voicestick calls by registering directly in an ATA or softphone, or by forwarding to another DID.
Yep, that's true VoiceStick has never registered, but I was having problems making calls.

Anyways, I tried usimg their SoftPhone and that wasn't working either.

Send an email to support, and heard back today. They did a reset on my account. Had to try 5-6 times after that, but it did start working again for outgoing calls. Not really sure what happened, or why, but it is back up hopefully it'll stay that way.
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