Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 05-18-2007, 09:28 AM   #11
mgoebel
Senior Member
 
mgoebel's Avatar
 
Join Date: Apr 2007
Posts: 135
Thanks: 37
Thanked 34 Times in 23 Posts
mgoebel is on a distinguished road
Default OK, this makes think of a new input for Voxalot's feature whish list

Quote:
Originally Posted by LCfan View Post
But this morning I see that my sipgate.de account is registered in Voxalot! I changed yesterday the registration server to us.voxalot.com. Maybe that was doing the trick...
OK, this makes think of a new input for Voxalot's feature whish list:

We should be able to choose a different preferred server cluster for every VoIP provider. E. g.: To Sipgate I would like to connect from us.voxalot.com and to my other providers from eu.voxalot.com. Voxalot should separate the servers to which Voxalot's clients connect from the servers which connect to the VoIP providers. My ATA should be connected to eu.voxalot.com, but Voxalot should connect in my name to Sipgate from us.voxalot.com. Isn't this possible?

Or you just go in stealth mode:

But the coolest thing would be if the Voxalot server which connects to Sipgate, Betamax and all the trouble makers could change its IP address regularily to not be traceable. So that these companies just could not notice that it's Voxalot that's connecting. It would work like my home ATA that connects over DSL to my VoIP providers: Every 24 hours it connects again to the DSL and gets a new IP address. For that reason I, for instance, never use up Voipstunt's free minutes which are "max 300 minutes per week of free calls, measured over the last 7 days and per unique IP address".

Voxalot is a great service that seems to annoy these companies. But maybe you can hide better from the trouble makers and look like a normal user to them.
mgoebel is offline   Reply With Quote
Unread 05-18-2007, 10:03 AM   #12
LCfan
Junior Member
 
Join Date: May 2007
Posts: 18
Thanks: 2
Thanked 4 Times in 4 Posts
LCfan is on a distinguished road
Default

I just checked it again: when I register my sipgate.de account via eu.voxalot.com I get no incoming calls. When I switch back to us.voxalot.com I get incoming calls.

Andreas
LCfan is offline   Reply With Quote
Unread 05-18-2007, 10:09 AM   #13
ataboy
Senior Member
 
Join Date: May 2006
Location: Greater London, UK
Posts: 198
Thanks: 36
Thanked 23 Times in 23 Posts
ataboy is on a distinguished road
Default

I'm also getting "Request Sent" (I'm using the EU server). I can't access Sipgate's website either. Can anyone else?

ataboy
ataboy is offline   Reply With Quote
Unread 05-18-2007, 10:33 AM   #14
mgoebel
Senior Member
 
mgoebel's Avatar
 
Join Date: Apr 2007
Posts: 135
Thanks: 37
Thanked 34 Times in 23 Posts
mgoebel is on a distinguished road
Default Sipgate can't connect to sql server

Quote:
Originally Posted by ataboy View Post
I can't access Sipgate's website either. Can anyone else?
The website itself looks great. But when I want to log in to my account it says "can't connect to sql server". Two hours ago I still could log in whithout problems. Maybe Sipgate is just working on something and we should give them time.
mgoebel is offline   Reply With Quote
Unread 05-18-2007, 10:41 AM   #15
cdab
Junior Member
 
Join Date: Apr 2007
Posts: 6
Thanks: 1
Thanked 1 Times in 1 Posts
cdab is on a distinguished road
Default

today the sipgate.AT account is "down" too. it also just shows "request sent" - i'll consider writing them an email later...
cdab is offline   Reply With Quote
Unread 05-18-2007, 12:11 PM   #16
mgoebel
Senior Member
 
mgoebel's Avatar
 
Join Date: Apr 2007
Posts: 135
Thanks: 37
Thanked 34 Times in 23 Posts
mgoebel is on a distinguished road
Default Electricity blackout at Sipgate

Sipgate now says on their website that they were down for "30 minutes" because of a blackout in their Düsseldorf data center:
https://secure.sipgate.de/user/news.php?id=
Stromausfall 18/05
30-minütige Einschränkungen
Aufgrund eines Stromausfalles in einem Düsseldorfer Rechenzentrum waren für sipgate einige Dienste eines Zulieferers nur eingeschränkt nutzbar. In Folge dessen war sipgate für viele Kunden garnicht oder nur eingeschränkt nutzbar. Durch die kurfristige Übernahme der betroffenen Dienste durch sipgate, konnte die Störung jedoch binnen 30 Minuten behoben werden. Wir möchten uns für die Unanehmlichkeiten entschuldigen.
Now they show my phone number as offline and so the voice mail box directly kicks in when I call it. Although it's registered with PBXes when I looked into my Sipgate account two hours ago it showed up as "online" and "connected to PBXes".

Maybe they are just restarting everything. I will now connect to Sipgate via Voxalot (not anymore via PBXes) and see what happens.
mgoebel is offline   Reply With Quote
Unread 05-18-2007, 02:41 PM   #17
tomblandford
Senior Member
 
Join Date: Jan 2007
Posts: 222
Thanks: 44
Thanked 23 Times in 22 Posts
tomblandford is on a distinguished road
Send a message via Skype™ to tomblandford
Default

I'm getting request sent on the US server (VID 6xxxxx) with sipgate.co.uk now as well.
tomblandford is offline   Reply With Quote
Unread 05-18-2007, 02:51 PM   #18
Lanh
Member
 
Join Date: Feb 2007
Posts: 71
Thanks: 10
Thanked 1 Times in 1 Posts
Lanh is on a distinguished road
Default

Same here, .co.uk flavour on the EU server.
Lanh is offline   Reply With Quote
Unread 05-18-2007, 10:36 PM   #19
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Do they have a public support forum?
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 05-18-2007, 11:49 PM   #20
tomblandford
Senior Member
 
Join Date: Jan 2007
Posts: 222
Thanks: 44
Thanked 23 Times in 22 Posts
tomblandford is on a distinguished road
Send a message via Skype™ to tomblandford
Default

No support forum that I know of, but I have emailed support. They got back to me and said there had been a problem with the server in Germany but I don't believe that is the root of this problem, so I replied and said as much. Waiting another reply from them.
tomblandford is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help with sipgate calls / dialplans The King Voxalot Support 2 05-17-2007 03:56 PM
Provider Registration Issues - Always says "Request Sent" shibukraj Voxalot Support 4 01-03-2007 11:07 AM
"REQUEST SENT" (Provider Status) sahildoshi Voxalot Support 3 09-27-2006 01:56 AM
problems with voxalot vs. sipgate schufti Voxalot Support 0 08-12-2006 09:22 AM


All times are GMT. The time now is 09:01 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.