Voxalot.com down and no service either

baikal · 10-20-2007, 02:40 PM

I can't reach the http://www.voxalot.com website,
dialing 500 for voicemail also fails.
600 for echo test works, though, as does http://forum.voxalot.com ...

voxod · 10-20-2007, 02:46 PM

Anyone experiencing a problem accessing voxalot.com and registering?

emoci · 10-20-2007, 03:01 PM

Quote:

Originally Posted by baikal

I can't reach the http://www.voxalot.com website,
dialing 500 for voicemail also fails.
600 for echo test works, though, as does http://forum.voxalot.com ...

At the moment you are not the only one....the website is down for me too!!!
Sipbroker.com is forwarding to the Sipbroker wiki....and yes calls are not going through (at least not on the us cluster)

Have posted in the Mod forum, I expect there will be some sort of update from Martin & team soon

But at least the forums are working

so everyone can keep updated at least!!!

voip2007 · 10-20-2007, 03:30 PM

I had the same problem for a few hours. I can't open the voxalot website. The phone service lost for 2 hours, and now come back, I can call outside, but the incoming call still has some problem. my phone not ring. I dial 500, it doesn't work either.

gertitombo · 10-20-2007, 04:25 PM

Hello,

I have from about 15:00 (GMT+1, about 5 hours ago) problems with www.voxalot.com website. Even *500 doesn't work and also no incoming calls.
I would be happy if they let us know about problems by E-mail

Regards,
Gert-Tom

mian · 10-20-2007, 04:46 PM

Same thing here ... No Voxalot

130166 · 10-20-2007, 05:01 PM

Voxalot.com still down, but I can call, and phone rings.(only one test from and to my mobile)(eu-server)

craig · 10-20-2007, 06:40 PM

Please accept my apologies for the delay in replying. Our hosting service has an outage which is affecting some of our servers.

Service to SIP Broker and one of our US servers has been restored, but the other one is still down (and that is the one that the web site is hosted on). Some of you will may experience some difficulties making calls through Voxalot until this gets resolved.

In the meantime, if you would like to point your ATAs to either the eu.voxalot.com or au.voxalot.com clusters, that will help alleviate the problems you may be having.

We have a Sev 1 support ticket raised with our service provider and will provide feedback in this thread as the status changes.

Again, please accept my apologies for any inconvenience caused.

--
Craig

martin · 10-20-2007, 09:07 PM

All services should now be fully restored. If you are still experiencing problems please let us know.

Rest assured we are in the process of obtaining a full written report from our U.S. data center with respect to this recent outage, particularly after being given assurances from them that this would not happen again!

Once again please accept our apologies and we will let you know our findings.
.

Kim-Bjoern · 10-22-2007, 12:00 PM

I wonder if I picked the right thread

But since yesterday my GXP2000 Grandstream has been unable to register with Voxalot so I cannor receive incoming calls anymore. Ididn't change anything. My account no is 871001

Kim

10-20-2007, 02:40 PM	#1
baikal Junior Member Join Date: May 2007 Posts: 3 Thanks: 3 Thanked 2 Times in 1 Posts	Voxalot.com down and no service either I can't reach the http://www.voxalot.com website, dialing 500 for voicemail also fails. 600 for echo test works, though, as does http://forum.voxalot.com ...

10-20-2007, 02:46 PM	#2
voxod Junior Member Join Date: Feb 2007 Posts: 15 Thanks: 1 Thanked 0 Times in 0 Posts	Voxalot.com down and no service either Anyone experiencing a problem accessing voxalot.com and registering?

10-20-2007, 03:30 PM	#4
voip2007 Member Join Date: Jun 2007 Posts: 64 Thanks: 14 Thanked 2 Times in 2 Posts	I had the same problem for a few hours. I can't open the voxalot website. The phone service lost for 2 hours, and now come back, I can call outside, but the incoming call still has some problem. my phone not ring. I dial 500, it doesn't work either. Last edited by voip2007; 10-20-2007 at 03:40 PM.

10-20-2007, 04:25 PM	#5
gertitombo Junior Member Join Date: Jan 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Voxalot still down Hello, I have from about 15:00 (GMT+1, about 5 hours ago) problems with www.voxalot.com website. Even *500 doesn't work and also no incoming calls. I would be happy if they let us know about problems by E-mail Regards, Gert-Tom

10-20-2007, 09:07 PM	#9
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	All services should now be fully restored. If you are still experiencing problems please let us know. Rest assured we are in the process of obtaining a full written report from our U.S. data center with respect to this recent outage, particularly after being given assurances from them that this would not happen again! Once again please accept our apologies and we will let you know our findings. . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

10-20-2007, 04:46 PM	#6
mian Junior Member Join Date: Oct 2007 Posts: 18 Thanks: 5 Thanked 1 Times in 1 Posts	Same thing here ... No Voxalot

10-20-2007, 05:01 PM	#7
130166 Senior Member Join Date: May 2007 Location: Katwijk, The Netherlands Posts: 133 Thanks: 57 Thanked 32 Times in 27 Posts	Voxalot.com still down, but I can call, and phone rings.(only one test from and to my mobile)(eu-server)

10-20-2007, 06:40 PM	#8
craig Join Date: Feb 2006 Posts: 243 Thanks: 8 Thanked 130 Times in 72 Posts	Please accept my apologies for the delay in replying. Our hosting service has an outage which is affecting some of our servers. Service to SIP Broker and one of our US servers has been restored, but the other one is still down (and that is the one that the web site is hosted on). Some of you will may experience some difficulties making calls through Voxalot until this gets resolved. In the meantime, if you would like to point your ATAs to either the eu.voxalot.com or au.voxalot.com clusters, that will help alleviate the problems you may be having. We have a Sev 1 support ticket raised with our service provider and will provide feedback in this thread as the status changes. Again, please accept my apologies for any inconvenience caused. -- Craig

10-22-2007, 12:00 PM	#10
Kim-Bjoern Junior Member Join Date: Apr 2007 Location: Denmark Posts: 7 Thanks: 1 Thanked 3 Times in 1 Posts	I wonder if I picked the right thread But since yesterday my GXP2000 Grandstream has been unable to register with Voxalot so I cannor receive incoming calls anymore. Ididn't change anything. My account no is 871001 Kim Last edited by Kim-Bjoern; 10-22-2007 at 12:07 PM.

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