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Unread 09-17-2009, 05:53 PM   #1
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Unhappy Problems with telsome (spanish sip provider) Request sent

From some time ago I have been suffering a continuous error in the registering of my telsome sip account.
The problems are the next:

When some time pass (normally it's one day) the state of my telsome account change from "registered" state to "Request sent" state. I know that more people had this problem with voxalot in the past, but never was resolved.

If I register this sip account in some ata adapter never have problems but if I register this account in Voxalot in one day , approximately ,have this "request sent" problem.
I have tried to study the problem and maybe can be hope because the "Register expire's time" of telsome is only 180 seconds and the systems of voxalot maybe try to register the account each more time. (300 second for example).
When this problem hope, I have to disable the account and able again. To prevent this I have to disable and enable the telsome account every day.
I know that this problem is very specific (because I have a premium account with another sip account without problems) but for me and much people in Spain would be a great help resolve it.

I beg the voxalot team for help me with this problem because I am developing a solution for a lot of little companies in Spain with this provider and Voxalot and until now was impossible.

Is there any solution for us? Can you reach any solution for this analysing the connections of this provider (telsome which sip server is )

Thanks in advance and sorry for my English,

Kind regards,

viterico is offline   Reply With Quote

request sent, telsome

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