Big Problem: Can't Make Any Call Today

innovatel · 08-16-2006, 06:10 PM

I've Used Voxalot For A While And The Service Has Work Pretty Good For Me.

Today I Can't Make Any Call Trougth My Voxalot Account, I'm Using Internetcalls As Provider, I Tried My Internetcalls Acount And It Works Just Fine.

Tahnks

clundestad · 08-16-2006, 06:29 PM

Yes, I have the same problem. I have tried connecting with my ATA and with eyeBeam Registration seems to succeed, but I can't make any calls, not even 500/600@voxalot.com.

One of my providers is sipgate.de which allows me to see which devices are registered. Normally Voxalot shows up, but not today, although sipgate shows up as "Registered" in the provider list.

Hope this will be fixed soon...

Christian (285285)

Wortelstok · 08-16-2006, 08:10 PM

Same for me, using Internetcalls. I also can't dial Voxalot 600 and 500 numbers although the ATA is registered.

innovatel · 08-16-2006, 09:24 PM

I think the problem is with dial plans, MY DIAL PLANS ARE NOT WORKING AT ALL. i only can call to others voxalot users but no external calls, PLEASE HELP ME.

martin where are you? i really need fix this problem.

Thanks

Miguel (228701)

affinity · 08-16-2006, 09:51 PM

600 works from a voxalot.com.au registered ATA, but 500 gives me nothing

martin · 08-16-2006, 10:27 PM

There was a system outage at voxalot.com that has since been fixed. Thanks.

Ron · 08-16-2006, 10:29 PM

FWIW, 500, 600, and inbound/outbound calls through registered and unregistered providers are working fine for me through voxalot.com.

Ron

innovatel · 08-16-2006, 10:59 PM

Thanks for your help martin!!!
The dialing plans are now woking as usual.

Now i got another problem, calls between voxalot users are connected but the connection is very poor, the line isn't clear at all and i can't understand anything...

i'm using g729 codec
my ATA is Grandstream HT 286
my internet connection speed seems to be OK
i'm not using my pc, just my ATA on internet service

Could you tell me what can i do to solve this problem???

Thanks again!

martin · 08-17-2006, 12:47 AM

We have completed a series of tests from Australia to voxalot.com and the audio streams are working fine.

Is this still a problem?

08-16-2006, 06:10 PM	#1
innovatel Junior Member Join Date: Jun 2006 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Big Problem: Can't Make Any Call Today I've Used Voxalot For A While And The Service Has Work Pretty Good For Me. Today I Can't Make Any Call Trougth My Voxalot Account, I'm Using Internetcalls As Provider, I Tried My Internetcalls Acount And It Works Just Fine. Tahnks

08-16-2006, 10:27 PM	#6
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	There was a system outage at voxalot.com that has since been fixed. Thanks. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

08-17-2006, 12:47 AM	#9
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	We have completed a series of tests from Australia to voxalot.com and the audio streams are working fine. Is this still a problem? __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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08-16-2006, 06:29 PM	#2
clundestad Member Join Date: Jul 2006 Location: Oslo, Norway Posts: 43 Thanks: 4 Thanked 10 Times in 8 Posts	Yes, I have the same problem. I have tried connecting with my ATA and with eyeBeam Registration seems to succeed, but I can't make any calls, not even 500/600@voxalot.com. One of my providers is sipgate.de which allows me to see which devices are registered. Normally Voxalot shows up, but not today, although sipgate shows up as "Registered" in the provider list. Hope this will be fixed soon... Christian (285285)

08-16-2006, 08:10 PM	#3
Wortelstok Junior Member Join Date: Jul 2006 Posts: 16 Thanks: 1 Thanked 0 Times in 0 Posts	Same for me, using Internetcalls. I also can't dial Voxalot 600 and 500 numbers although the ATA is registered.

08-16-2006, 09:24 PM	#4
innovatel Junior Member Join Date: Jun 2006 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	I think the problem is with dial plans, MY DIAL PLANS ARE NOT WORKING AT ALL. i only can call to others voxalot users but no external calls, PLEASE HELP ME. martin where are you? i really need fix this problem. Thanks Miguel (228701)

08-16-2006, 09:51 PM	#5
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	600 works from a voxalot.com.au registered ATA, but 500 gives me nothing

08-16-2006, 10:29 PM	#7
Ron Join Date: Feb 2006 Posts: 447 Thanks: 4 Thanked 8 Times in 8 Posts	FWIW, 500, 600, and inbound/outbound calls through registered and unregistered providers are working fine for me through voxalot.com. Ron

08-16-2006, 10:59 PM	#8
innovatel Junior Member Join Date: Jun 2006 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for your help martin!!! The dialing plans are now woking as usual. Now i got another problem, calls between voxalot users are connected but the connection is very poor, the line isn't clear at all and i can't understand anything... i'm using g729 codec my ATA is Grandstream HT 286 my internet connection speed seems to be OK i'm not using my pc, just my ATA on internet service Could you tell me what can i do to solve this problem??? Thanks again!