Speed dial to mobile not terminating properly

2803 · 12-23-2008, 12:15 AM

I just made a call through pennytel using the speed dial. Around 4 minutes on the modem, but pennytel charged me for over 7 minutes. I made a 3 second call using a dial plan and pennytel charged me 3 seconds. I rang my own mobile and made sure I didn't hang the mobile up for a while. Then I made the same call through the speed dial and didn't hang the mobile up for about 50 seconds. Sure enough got charged for the 50 seconds. Fixed lines don't have the same problem when testing on my pennytel timed account.

Also posted at Voxalot speed dial call not terminating - Other Provider - Voice over IP - Whirlpool Broadband Forums

martin · 12-23-2008, 03:14 AM

What does the corresponding Voxalot call record look like?

http://www.voxalot.com/action/callRecords

2803 · 12-23-2008, 03:40 AM

22-12 23:17:43 23:25:21 6140xxxxxxx 00:07:38

About the same as what pennytel charged.

2803 · 12-23-2008, 12:28 PM

It seems to have come good after another test tonight. I'll keep an eye on it though and report back. At least the speed dial is calling the right numbers for me.

12-23-2008, 12:15 AM	#1
2803 Junior Member Join Date: Dec 2008 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Speed dial to mobile not terminating properly I just made a call through pennytel using the speed dial. Around 4 minutes on the modem, but pennytel charged me for over 7 minutes. I made a 3 second call using a dial plan and pennytel charged me 3 seconds. I rang my own mobile and made sure I didn't hang the mobile up for a while. Then I made the same call through the speed dial and didn't hang the mobile up for about 50 seconds. Sure enough got charged for the 50 seconds. Fixed lines don't have the same problem when testing on my pennytel timed account. Also posted at Voxalot speed dial call not terminating - Other Provider - Voice over IP - Whirlpool Broadband Forums

12-23-2008, 03:14 AM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	What does the corresponding Voxalot call record look like? http://www.voxalot.com/action/callRecords __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

12-23-2008, 03:40 AM	#3
2803 Junior Member Join Date: Dec 2008 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	voxoalot speed dial to mobile not terminating prperly 22-12 23:17:43 23:25:21 6140xxxxxxx 00:07:38 About the same as what pennytel charged.

12-23-2008, 12:28 PM	#4
2803 Junior Member Join Date: Dec 2008 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Speed dial to mobile not terminating properly It seems to have come good after another test tonight. I'll keep an eye on it though and report back. At least the speed dial is calling the right numbers for me.

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