Account upgrade charges

[tomblandford]

I want to upgrade from VoxLite to VoxPro to get more inbounds. I was expecting to pay $10 (or less with a pro-rata rate, since I have been a VoxLite member for a few months now - $7 would be about right).

But I am being charged $15. Is that working properly? I think I will wait till my subscription is up next year. $15 seems a bit much on top of $15 paid already.

How can I check when my subscription is due?

Tom

[Tony]

Originally Posted by tomblandford

I want to upgrade from VoxLite to VoxPro to get more inbounds. I was expecting to pay $10 (or less with a pro-rata rate, since I have been a VoxLite member for a few months now - $7 would be about right).

But I am being charged $15. Is that working properly? I think I will wait till my subscription is up next year. $15 seems a bit much on top of $15 paid already.

How can I check when my subscription is due?

Tom

Upgrading to a Pro account will give you another full year of subscription from the date you upgrade. It is not based on a pro rata basis from the original date you signed up. So in effect you would have paid $30 in total for a VoxPro subscription with the upgrade from lite as opposed to $25, however you get another 12 months. Your VoxLite subscription will end on July 15th, 2008.

Tony.

[160884]

Hello! After trying a few times putting in my credit card info to purchase Vox Lite, I can't purchase anything anymore due to fraud. I've been trying to contact customer service but I always go straight to voicemail. My Vox number is 160884. Thank you.