Is speed dial working?

gedm · 03-16-2006, 11:26 AM

I have tried to use speed dial but I only get an engaged signal for the numbers I try to contact.

I have tried my Astratel number and my freshtel number. I have entered sip:8888xxxx@sip03.astratel.com.au and sip:8542xxxx@sip.freshtel.net (I replaced the xxxx with the correct phone number). I know I can get incoming calls with my astratel account because I can ring through the PSTN to VOIP gateway and enter my ENUM number to get through to the home phone.

Oddly, if I enter *2698888xxxx after dialling the gateway number 7421-2359 I get the engaged signal after a long period of silence. Am I doing something wrong here?

I am using a Billion 7402 VGP and can access the echo test and voicemail on voxalot so I know it's connecting OK to voxalot. I don't have a debug function on the VGP. Is there any other way to debug with voxalot?

Thanks

martin · 03-16-2006, 12:50 PM

Hi,

A couple of things to try to isolate problem:

1. Are you able to dial *393612 and connect?
2. Add sip:613@fwd.pulver.com to your speed dial and dial **<speeddial number> and see if that connects.
3. If the above works you have no problem with outbounds and may need to look at why the inbound is not working.

gedm · 03-17-2006, 06:56 AM

Thanks for the info. The first two tests worked fine.

So it looks like something wrong with freshtel and astratel.

03-16-2006, 11:26 AM	#1
gedm Junior Member Join Date: Mar 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Is speed dial working? I have tried to use speed dial but I only get an engaged signal for the numbers I try to contact. I have tried my Astratel number and my freshtel number. I have entered sip:8888xxxx@sip03.astratel.com.au and sip:8542xxxx@sip.freshtel.net (I replaced the xxxx with the correct phone number). I know I can get incoming calls with my astratel account because I can ring through the PSTN to VOIP gateway and enter my ENUM number to get through to the home phone. Oddly, if I enter *2698888xxxx after dialling the gateway number 7421-2359 I get the engaged signal after a long period of silence. Am I doing something wrong here? I am using a Billion 7402 VGP and can access the echo test and voicemail on voxalot so I know it's connecting OK to voxalot. I don't have a debug function on the VGP. Is there any other way to debug with voxalot? Thanks

03-16-2006, 12:50 PM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Hi, A couple of things to try to isolate problem: 1. Are you able to dial 393612 and connect? 2. Add sip:613@fwd.pulver.com to your speed dial and dial <speeddial number> and see if that connects. 3. If the above works you have no problem with outbounds and may need to look at why the inbound is not working. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.*

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problems accessing Voxalot Speed Dial	Jay	Voxalot Support	10	11-26-2007 09:08 AM
Speed dial working strangely	Tranworld	Voxalot Support	2	02-26-2007 05:58 AM
dial plan for ** won't get you speed dial	d85551	Voxalot Support	0	11-30-2006 12:00 PM
Idea for unlimited easy speed dial	raphoumail	Voxalot Support	5	10-12-2006 05:48 PM
* in ata = speed dial	muzzza	Voxalot Support	11	08-27-2006 09:36 PM

03-17-2006, 06:56 AM	#3
gedm Junior Member Join Date: Mar 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for the info. The first two tests worked fine. So it looks like something wrong with freshtel and astratel.