SPA3102 Fails to Register

veryprouddad · 06-10-2007, 03:53 PM

Hi,

I have an SPA3102 that I cannot get to register with Voxalot. I am however able to get XLite to register and successfully make calls (I have for now little interest in receiving VOIP calls). I followed the setup procedure advised by the Voxalot Tutorial page, and have have the following hardware setup.

- SPA3102 is behind my DSL modem/router
- SPA3102 is set to have a static IP - I am able to use the online setup by referencing this static IP.
- My telephone is correctly connected through the SPA 3102

This is all a bit frustrating, and is probably due to my being entirely new to this.

Your help would be deeply appreciated.

Kind regards, Simon

richard99 · 06-10-2007, 04:50 PM

If you are located some where in middle east, then do not waste time to configure Sip device, it is not possible to register this device and be happy with X-lite.

veryprouddad · 06-10-2007, 05:13 PM

Hi Richard,

I'm in the UK, so I should be OK on that front

Kind regards, Simon

technoboy · 07-02-2007, 08:06 PM

Can I assume that, when you say you are connecting to your router,you are NOT using the router part of the ATA? You should have nothing connected to the WAN connection.
I have set one up for a friend and it does register with Voxalot - sadly though it keeps losing registration - why, I don't know, because my SPA-3000, with similar settings, works absolutley fine.

Another thing to note is that there are, effectively, 2 IP addresses to consider - you have probably worked this out anyway but I am mentioning it just in case.
There is an IP for the router then there is a separate IP for the ATA part. The router, as far as I can see, is useless in the UK and Australia because it uses PPoE and, in the civilised world (tic)

, we use PPoA.

06-10-2007, 03:53 PM	#1
veryprouddad Junior Member Join Date: Jun 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	SPA3102 Fails to Register Hi, I have an SPA3102 that I cannot get to register with Voxalot. I am however able to get XLite to register and successfully make calls (I have for now little interest in receiving VOIP calls). I followed the setup procedure advised by the Voxalot Tutorial page, and have have the following hardware setup. - SPA3102 is behind my DSL modem/router - SPA3102 is set to have a static IP - I am able to use the online setup by referencing this static IP. - My telephone is correctly connected through the SPA 3102 This is all a bit frustrating, and is probably due to my being entirely new to this. Your help would be deeply appreciated. Kind regards, Simon

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06-10-2007, 04:50 PM	#2
richard99 Senior Member Join Date: Feb 2007 Location: Indiana, USA Posts: 166 Thanks: 14 Thanked 22 Times in 19 Posts	If you are located some where in middle east, then do not waste time to configure Sip device, it is not possible to register this device and be happy with X-lite.

06-10-2007, 05:13 PM	#3
veryprouddad Junior Member Join Date: Jun 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Richard, I'm in the UK, so I should be OK on that front Kind regards, Simon

07-02-2007, 08:06 PM	#4
technoboy Junior Member Join Date: Feb 2006 Location: UK Posts: 17 Thanks: 0 Thanked 1 Times in 1 Posts	Can I assume that, when you say you are connecting to your router,you are NOT using the router part of the ATA? You should have nothing connected to the WAN connection. I have set one up for a friend and it does register with Voxalot - sadly though it keeps losing registration - why, I don't know, because my SPA-3000, with similar settings, works absolutley fine. Another thing to note is that there are, effectively, 2 IP addresses to consider - you have probably worked this out anyway but I am mentioning it just in case. There is an IP for the router then there is a separate IP for the ATA part. The router, as far as I can see, is useless in the UK and Australia because it uses PPoE and, in the civilised world (tic) , we use PPoA.