Dialplan problem, UK 0800 numbers

The King · 03-21-2007, 02:36 PM

Hi,

I have my dialplans set as follows;

1 _01. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete]
2 _02. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete]
3 _07. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete]
4 _080. 0044${EXTEN:1} Sipgate Yes [Edit] [Delete]
5 _00. ${EXTEN} VoipCheap Yes [Edit] [Delete]

When I dial an 0800 number I expect it to divert to sipgate, i.e; to
0044800xxxxxx@sipgate.co.uk

This wasn't working on my ATA or softphone, so I tried the 'test' in the dialplan settings, and instead it says;

A call to:0800500600 will get forwarded to sip:800500600@public.sip.magrathea.net

I have no idea who "public.sip.magrathea.net" is.
I have no such settings on my account, I do not understand!

martin · 03-21-2007, 02:39 PM

Quote:

Originally Posted by The King

I have no idea who "public.sip.magrathea.net" is.
I have no such settings on my account, I do not understand!

ENUM is kicking in. Edit the sipgate dial plan entry and turn off ENUM and try again.

The King · 03-21-2007, 02:40 PM

Ok, I set 'ENUM' lookup to No, and it now seems to work. No idea what that changed though.

martin · 03-21-2007, 02:42 PM

Quote:

Originally Posted by The King

Ok, I set 'ENUM' lookup to No, and it now seems to work. No idea what that changed though.

It stopped ENUM lookup which looks for a free call route. The other way to do it is to change the ENUM replacement field from:

${EXTEN}

to

44${EXTEN}

tomblandford · 03-21-2007, 04:23 PM

King,

I have setup ENUM lookup in my dial plan for 08Z numbers but not for 080 numbers. That stops ENUM working on 0800 numbers which are free anyway. I also set up 908Z numbers to not use ENUM so that if ENUM doesn't work, I just dial 9 first to route without ENUM. It works well.

10 _08Z. ${EXTEN} Voip.co.uk with ENUM
11 _908Z. ${EXTEN:1} Voip.co.uk without ENUM
15 _0[58]0. ${EXTEN} Voip.co.uk without ENUM

BTW, Sipgate don't require 0044 so you can just have ${EXTEN} for your 08 numbers. If you skip the 0044 though you'll need to do what Martin said and put 44${EXTEN} for ENUM lookup field.

bstanier · 03-21-2007, 07:23 PM

My understanding is that Magrathea handle many of the call centre computerised 0800s. If you force it to the PSTN it will presumably divert it to the SIP address anyway, so why bother to try to deal with it? Just let ENUM do it's work. If you try the PSTN and SIP addresses in this particular case you will find you get to the same answering computer menu.

03-21-2007, 02:36 PM	#1
The King Member Join Date: Feb 2007 Posts: 63 Thanks: 18 Thanked 4 Times in 4 Posts	Dialplan problem, UK 0800 numbers Hi, I have my dialplans set as follows; 1 _01. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete] 2 _02. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete] 3 _07. +44${EXTEN:1} VoipCheap Yes [Edit] [Delete] 4 _080. 0044${EXTEN:1} Sipgate Yes [Edit] [Delete] 5 _00. ${EXTEN} VoipCheap Yes [Edit] [Delete] When I dial an 0800 number I expect it to divert to sipgate, i.e; to 0044800xxxxxx@sipgate.co.uk This wasn't working on my ATA or softphone, so I tried the 'test' in the dialplan settings, and instead it says; A call to:0800500600 will get forwarded to sip:800500600@public.sip.magrathea.net I have no idea who "public.sip.magrathea.net" is. I have no such settings on my account, I do not understand!

03-21-2007, 04:23 PM	#5
tomblandford Senior Member Join Date: Jan 2007 Posts: 222 Thanks: 44 Thanked 23 Times in 22 Posts	King, I have setup ENUM lookup in my dial plan for 08Z numbers but not for 080 numbers. That stops ENUM working on 0800 numbers which are free anyway. I also set up 908Z numbers to not use ENUM so that if ENUM doesn't work, I just dial 9 first to route without ENUM. It works well. 10 _08Z. ${EXTEN} Voip.co.uk with ENUM 11 _908Z. ${EXTEN:1} Voip.co.uk without ENUM 15 _0[58]0. ${EXTEN} Voip.co.uk without ENUM BTW, Sipgate don't require 0044 so you can just have ${EXTEN} for your 08 numbers. If you skip the 0044 though you'll need to do what Martin said and put 44${EXTEN} for ENUM lookup field. Last edited by tomblandford; 03-21-2007 at 04:58 PM. Reason: clarity

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problem with incomming provider (just 1 from a few I have)	jmartina	Voxalot Support	12	10-03-2007 12:52 AM
another problem with G/S HT 386: no sound when calling *031 numbers	pranzo	Voxalot Support	1	03-12-2007 04:55 PM
Strange loopback problem	tuttle	Voxalot Support	1	02-12-2007 02:58 AM
Pennytel, Buzz problem	Nathanc	Voxalot Support	17	06-28-2006 12:20 AM

03-21-2007, 02:40 PM	#3
The King Member Join Date: Feb 2007 Posts: 63 Thanks: 18 Thanked 4 Times in 4 Posts	Ok, I set 'ENUM' lookup to No, and it now seems to work. No idea what that changed though.

03-21-2007, 07:23 PM	#6
bstanier Junior Member Join Date: Dec 2006 Posts: 12 Thanks: 0 Thanked 1 Times in 1 Posts	My understanding is that Magrathea handle many of the call centre computerised 0800s. If you force it to the PSTN it will presumably divert it to the SIP address anyway, so why bother to try to deal with it? Just let ENUM do it's work. If you try the PSTN and SIP addresses in this particular case you will find you get to the same answering computer menu.