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Unread 11-24-2006, 02:40 PM   #1
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Default Voicemail Email Subject for Threading

Howdy Voxalot Staff,

Would you please consider changing the voicemail email message subject to NOT include the message number?

It may seem like a good idea to include the message number in the subject but really I think it isn't because:

1) it doesn't really mean anything (was this message 3 from yesterday or today), and 2) it messes up message threading in email clients.

The latter reason is the main one, for me at least, since I thread my email and get voicemail messages grouped by their message number.

Grouping all message 3s is not very useful! ;-)

I think the date/time received (as recorded in the email header) is the best way to distinguish voicemail emails.

So a simple subject like "[PBX]: New message in mailbox XXXXXX" would be my preference. This would group all voicemail messages in one thread.

Of course, in a perfect world every user could set their own email message string (possibly including system variables like message number).

For your consideration.

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Unread 11-27-2006, 04:40 AM   #2
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Default Voice mail message

Most email systems do allow some filtering.

Although the email header changes with the count, perhaps as a suggestion you can filter to a folder or assign a tag based on sender, and/or mailbox number.

I currently filter my voicemail to a folder based on originating account, and sort by date. And yes, I do get a lot of "new message 1" subject line headers.

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