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02-21-2008, 03:54 AM | #1 |
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Join Date: Jan 2007
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Calls to Voipbuster through Voxalot - blocked? Exceeding VBs FUP.
Hi Guys,
I've had clients (using Voipbuster in their Voxalot DPs) complain that, when they try to dial a local/national/international number, they were being charged by Voipbuster pursuant to exceeding Voipbuster's FUP. I have investigated the problem and have found that if the client places a call through Voxalot (forwarded to Voipbuster) then the call is charged pursuant to their FUP. However, if they bypass Voxalot and dial direct (to a FREE destination) then the call is not charged but goes through as a normal VP call (i.e. no charge). I have tried this myself and can confirm it is the case. Are calls from Voxalot being blocked by Voipbuster? Please help. Ralph Connect2Talk Systems |
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