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Voxalot Support Support for the Voxalot service. |
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#1 |
Junior Member
Join Date: Jan 2007
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts ![]() |
![]() Hi,
I'm having problems calling Pennytel internal number 888x. via voxalot. In my sipura3000, I passed all calls to Voxalot by default. On voxalot, I registered with Pennytel in the providers section. and I have a dial plan that send 888x. to pennytel. A test on the dial plan confirmed that: "A call to:888xxxxxxx will get forwarded to sip:888xxxxxxx@sip.pennytel.com". But when I dial the 888x. number it does not get thru. I was able to connect using #1888x. which tells the sipura 3000 to route my call to gateway1 which is my Pennytel gateway. Am I doing something wrong? Or, is it voxalot can't pass the Pennytel internal numbers thru? as I was able to call a pennytel DID via voxalot. Or it there a missing prefix, that I need to put in? Regards, |
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#2 |
Member
![]() Join Date: Feb 2006
Posts: 49
Thanks: 2 Thanked 2 Times in 2 Posts ![]() |
![]() This sounds like a problem in your Sipura dial plan. Can you post your Sipura dial plan here please?
__________________
Lee of Melbourne, Australia. |
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