Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 12-21-2007, 06:02 PM   #1
dorin
Junior Member
 
Join Date: Dec 2007
Posts: 3
Thanks: 0
Thanked 1 Times in 1 Posts
dorin is on a distinguished road
Default Connection to voxalot broken after 1 minute?

Hi,

I registered a premium account with you.

Everything seems ok, except one problem. I use my N95 and EyeBeam for voip. On both devices, I can call the number I want using voxalot, but the call is disconnected after approx 1 minute.

I call again, the same, no matter which voip provider I use. Any idea?

thank you
dorin b
dorin is offline   Reply With Quote
Unread 12-21-2007, 10:28 PM   #2
chatalot
Senior Member
 
Join Date: Oct 2007
Posts: 141
Thanks: 10
Thanked 15 Times in 14 Posts
chatalot is on a distinguished road
Default

Sounds like a NAT issue. Are both the devices connected to the same Internet connection (Sharing the same ISP IP Address). If so then that sounds like a problem I have when I try to use more than one voxalot device. I set up a free account with pbxes.org to get around it. Because you set up each device as an extension with it's own login details, the NAT works fine no matter how many extensions you set up. You just set up your voxalot account in pbxes as a VSP and continue to use voxalot dial plans etc which I find are much easier to set up and test than pbxes.
chatalot is offline   Reply With Quote
Unread 12-22-2007, 04:24 PM   #3
dorin
Junior Member
 
Join Date: Dec 2007
Posts: 3
Thanks: 0
Thanked 1 Times in 1 Posts
dorin is on a distinguished road
Default

Hi,

Thank you for your reply. I'll give a look to pbxes.org

No, they don't share the same connection. I use my N95 phone with 3.5 G, directly from phone and the EyeBeam softphone from my home internet line. And I don't use them in the same time.

The dial plans are great, they work fine. But, after getting connected to somebody I only can talk approx. 1 minute and I'm disconnected.

This problem is only with Voxalot. Other SIP-s like truphone, gizmo, voipdiscount work fine, when I use them directly.

Any other idea?

thank you
dorin
dorin is offline   Reply With Quote
Unread 12-22-2007, 05:48 PM   #4
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Quote:
Originally Posted by dorin View Post
Hi,

Thank you for your reply. I'll give a look to pbxes.org

No, they don't share the same connection. I use my N95 phone with 3.5 G, directly from phone and the EyeBeam softphone from my home internet line. And I don't use them in the same time.

The dial plans are great, they work fine. But, after getting connected to somebody I only can talk approx. 1 minute and I'm disconnected.

This problem is only with Voxalot. Other SIP-s like truphone, gizmo, voipdiscount work fine, when I use them directly.

Any other idea?

thank you
dorin
I would say for the time being, try to work out one of those connections so it doesn't cut after the fist minute....preferably the SoftPhone one...

Make sure that on the VoXalot member page, Symmetric NAT is set to YES and Optimize Audio under the Provider Settings is set to NO to start with...

Ideally what you'd want is a way to specify a STUN server (in either eyeBeam or the N95, not sure if you can do that on eyeBeam, if you read the Nokia thread on these froums there's at least one way to upload setting to your N95 that includes a STUN server)

Since this is an outgoing call, the only problem I can think of has to do with re-invites and your SoftPhone/N95 not accepting the first re-invite....

BTW, this may sound basic but just make sure that the provider you are using when registered directly on the SoftPhone/N95 does not cut out after a minute as well

As chatalot suggested if all that fails try going through a third party and see if that stabilizes things for you.....
emoci is offline   Reply With Quote
Unread 12-22-2007, 07:16 PM   #5
dorin
Junior Member
 
Join Date: Dec 2007
Posts: 3
Thanks: 0
Thanked 1 Times in 1 Posts
dorin is on a distinguished road
Default

Ok, everything is fine now, my fault - I did some tests with codecs etc. and forgot to change the Symmetric NAT back to NO.

thanks again to both
dorin
dorin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Call connection rule to forward to voxalot URI haceaton Voxalot Support 3 11-03-2009 04:33 PM
VoXaLot not working with PBXes (VoXaLot as an extension of PBXes) wilsonhlacerda Voxalot Support 31 12-09-2007 02:30 PM
Provider Registrations and Call Forwarding - is VoXaLot support really needed? v164 Voxalot Support 2 07-07-2007 05:25 AM
Newbie - but please be nice Mallycat Voxalot Support 21 04-15-2006 07:50 AM


All times are GMT. The time now is 10:32 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.