11-28-2007, 07:50 AM | #1 |
Join Date: Feb 2006
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EU Server Problem
Hello,
There is currently a network problem with the EU server. We are working with the data centre to determine the cause. In the mean time, please point your devices to either us.voxalot.com or au.voxalot.com We will advise you here of the status. Thanks.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 08:02 AM | #2 |
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I was just about to post - the connection to the EU server seems to be stopping at leaseweb.net in the Netherlands 83.149.127.30
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11-28-2007, 08:05 AM | #3 |
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We are working with the data centre as we speak. We will advise once we know more.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 08:11 AM | #4 |
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Martin - is there any disadvantages of forwarding a DID to voxalot.com instead of xx.voxalot.com?
I just had to change this as well as switching to the US server and if I set it to just voxalot.com it would work with any server. |
11-28-2007, 08:22 AM | #5 |
Join Date: Feb 2006
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Forwarding a DID to voxalot.com should work fine.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 08:58 AM | #6 |
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Update: Data centre is still investigating.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 09:52 AM | #7 |
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i was even trying to use au or us servers but those are not working eithr for me. any solution?
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11-28-2007, 10:00 AM | #8 |
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Both US and AU servers are fully operational. The problem is currently with the EU server and we are anxiously awaiting for feedback to come from the data centre.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 10:21 AM | #9 |
Join Date: Feb 2006
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Update: There appears to be a network issue within the SBP data center where this server is located.
Unfortunately this is all the information we have at the moment. In the mean time we advise that all EU members point their devices / phones to us.voxalot.com or au.voxalot.com Web callback users should also change their preferred cluster on the member details page. Thanks.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 10:52 AM | #10 |
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Changing eu.voxalot.com to us.voxalot.com was not working for it.
Works fine with voxalot.com through. |
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