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Unread 06-27-2009, 03:19 PM   #1
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Thumbs down Account 310874 not anymore active but subscription is active until december 2009

Hi my account now is not anymore a premium but i have a subcripion for the upgrade that is valid until december 2009. can un check and tell me what happens? and why i dont have the feature i paid for? Many thanks


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Unread 06-28-2009, 05:46 AM   #2
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craig is a jewel in the roughcraig is a jewel in the roughcraig is a jewel in the rough

A VoxUpgrade is only applicable when used in conjuntion with a currently-active base subscription. Your VoxUpgrade doesn't expire until December, but your VoxLite subscription expired on 26/6/09. You will need to renew your VoxLite subscription, and then your VoxUpgrade will automatically be applied.

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account, expired, not expired, subcriptions, upgrade

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