VoXaLot Performance Tuning - Phase 1 - Page 2

affinity · 07-03-2006, 06:59 AM

Still no incoming audio....

- although I got a partial succes trying *393613, it started to ring, but then gave engaged signal.

hisybr · 07-03-2006, 07:54 AM

Hi,

Just switched the ATA back to Voxalot.com.au and placed a call through AstraTel. Minimal delay (1-3 sec). Any correlation between traffic loads and my problems at 11:00 AM compared to smooth function now? Or, did you guys tweak something.

Cheers, Brian

wildbill · 07-03-2006, 08:14 AM

Martin - ring back from FWD call me rings but no audio and eventually to Msgbank and E164 enum test no call back - still with about 8 sec delay on outgoing to *393613 - Bill

affinity · 07-03-2006, 10:06 AM

I now have audio back.... no changes here. Fairly long delays before call connects though.

martin · 07-03-2006, 10:10 AM

Our RTPProxy was playing up so we installed a new one.

Please define what fairly long delays are as our metrics here suggest 3 sec turnarounds with this new proxy?

affinity · 07-03-2006, 10:24 AM

Quote:

Originally Posted by martin

Our RTPProxy was playing up so we installed a new one.

Please define what fairly long delays are as our metrics here suggest 3 sec turnarounds with this new proxy?

It seems to have improved.

600 echo test 4 to 8 seconds....
VM about 7 to 16 seconds until I get the first audio, saying "login incorrect" -- enter my PIN then and its fine.
ENUM call 5 seconds, called phone rings only once

*393613 call 3 to 5 seconds
*266300 call 3 to 7 seconds

martin · 07-03-2006, 10:28 AM

Considering the amount of processing we are doing behind the scenes those numbers appear to be within limits.

I am more concerned with your ENUM problem though

If you dial plan allows this ENUM number, can you try:

18005551212?

Thanks

affinity · 07-03-2006, 10:47 AM

The 1800 ENUM test worked fine.

I called my 618705xxxx number from a voxalot registered ATA using a STUN server behind NAT. My 7402VGO range once only -- I have repeated this quite a few times.

EDIT: 6138705xxxx (I did use the correct numbers....)

affinity · 07-04-2006, 01:20 AM

The single ring problem occurs under this circumstance:
- ATA phone using STUN behind a NAT SPI firewall
- 7402VGO attached phone [registered FXS port]
- calling from the ATA and dialing either the ENUM number or straight voxalot number is the same.

If I dial from the 7402VGO [either the ENUM number or my voxalot number], then the ATA will ring fine, but the 7402VGO will have no audio.

If I call from the 7402VGO to the same voxalot number, then the ATA rings, but no audio travels between the calls.

The combination of STUN and no STUN on the same call between the same voxalot numbers seems to be the problem.

wildbill · 07-04-2006, 03:01 AM

Martin - call to 18005551212 works after a 8-10 sec delay - no luck now with FWD call me and Enum test at E164org rings but no audio when answered - Bill

07-03-2006, 07:54 AM	#12
hisybr Junior Member Join Date: Jun 2006 Posts: 20 Thanks: 1 Thanked 1 Times in 1 Posts	Ok Now Hi, Just switched the ATA back to Voxalot.com.au and placed a call through AstraTel. Minimal delay (1-3 sec). Any correlation between traffic loads and my problems at 11:00 AM compared to smooth function now? Or, did you guys tweak something. Cheers, Brian

07-03-2006, 10:10 AM	#15
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Our RTPProxy was playing up so we installed a new one. Please define what fairly long delays are as our metrics here suggest 3 sec turnarounds with this new proxy? __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

07-03-2006, 10:28 AM	#17
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Considering the amount of processing we are doing behind the scenes those numbers appear to be within limits. I am more concerned with your ENUM problem though If you dial plan allows this ENUM number, can you try: 18005551212? Thanks __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

07-03-2006, 10:47 AM	#18
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	The 1800 ENUM test worked fine. I called my 618705xxxx number from a voxalot registered ATA using a STUN server behind NAT. My 7402VGO range once only -- I have repeated this quite a few times. EDIT: 6138705xxxx (I did use the correct numbers....) Last edited by affinity; 07-03-2006 at 11:01 PM.

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07-03-2006, 06:59 AM	#11
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	Still no incoming audio.... - although I got a partial succes trying *393613, it started to ring, but then gave engaged signal.

07-03-2006, 08:14 AM	#13
wildbill Senior Member Join Date: Feb 2006 Location: Cairns - Australia Posts: 117 Thanks: 1 Thanked 10 Times in 8 Posts	Martin - ring back from FWD call me rings but no audio and eventually to Msgbank and E164 enum test no call back - still with about 8 sec delay on outgoing to *393613 - Bill

07-03-2006, 10:06 AM	#14
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	I now have audio back.... no changes here. Fairly long delays before call connects though.

07-04-2006, 01:20 AM	#19
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	The single ring problem occurs under this circumstance: - ATA phone using STUN behind a NAT SPI firewall - 7402VGO attached phone [registered FXS port] - calling from the ATA and dialing either the ENUM number or straight voxalot number is the same. If I dial from the 7402VGO [either the ENUM number or my voxalot number], then the ATA will ring fine, but the 7402VGO will have no audio. If I call from the 7402VGO to the same voxalot number, then the ATA rings, but no audio travels between the calls. The combination of STUN and no STUN on the same call between the same voxalot numbers seems to be the problem.

07-04-2006, 03:01 AM	#20
wildbill Senior Member Join Date: Feb 2006 Location: Cairns - Australia Posts: 117 Thanks: 1 Thanked 10 Times in 8 Posts	Martin - call to 18005551212 works after a 8-10 sec delay - no luck now with FWD call me and Enum test at E164org rings but no audio when answered - Bill