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Unread 08-21-2007, 07:34 AM   #11
martin
 
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Hi,

There are no call records routing to ro...n@dyndns hitting the core engine however, the other 2 are. This suggests that they are not hitting Voxalot at all.
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Unread 08-21-2007, 11:45 PM   #12
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Martin
Thanks. Sounds like there is something amiss with the DID. I'll chase it up with MNF.
As an aside, we put through a series of repeat of test calls last night to one of the working accounts. The result was that some worked and some didn't (just went to voicemail) so I think there may also be some intermittent problem at the MNF end.

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Unread 08-22-2007, 04:15 AM   #13
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Well the guys at MNF have done a stirling job of sorting this out. It appears that there was some problem with the configuration of the particular troublesome account, however we have just completed some tests and can now receive incoming calls with the account registered directly to the ATA.

I'll reconfigure it back to Vox later today and hopefully all will be well.

For the record, the techs at MNF were extremely helpful and put in a lot of time to work through this with me.

My thanks to both Martin and MNF for their help.
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