Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 11-23-2010, 12:49 AM   #21
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Guys it looks like the encryption keys we had in place expired. I have now regenerated a new set of keys and it looks like registrations are working again.

Please check and advise.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 11-23-2010, 05:29 AM   #22
mahyou
Junior Member
 
Join Date: Nov 2010
Posts: 4
Thanks: 1
Thanked 0 Times in 0 Posts
mahyou is on a distinguished road
Default

Thanks Martin
Every thing is O.K. now, but I think voxalot needs something like 911 for these situations.
mahyou is offline   Reply With Quote
Unread 11-23-2010, 07:52 AM   #23
soltas
Junior Member
 
Join Date: Nov 2010
Posts: 14
Thanks: 1
Thanked 1 Times in 1 Posts
soltas is on a distinguished road
Smile Thanks, it works

Hi Martin,

thanks for your help - my second provider has now registered!
soltas is offline   Reply With Quote
Unread 11-23-2010, 09:38 AM   #24
ozimarco
Senior Member
 
Join Date: May 2006
Location: Lower Chittering, about an hour from Perth, Western Australia
Posts: 229
Thanks: 61
Thanked 42 Times in 28 Posts
ozimarco is on a distinguished road
Send a message via Skype™ to ozimarco
Default

Thanks, Martin, all good here.
__________________
ISP: Internode Easy Reach 60: 60GB for AUD60
VSPs: Pennytel and others via SIPSorcery
Hardware:
Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P.
ozimarco is offline   Reply With Quote
Unread 11-24-2010, 03:48 AM   #25
tacevski
Junior Member
 
Join Date: Jun 2010
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
tacevski is on a distinguished road
Default

Also working for me.

Thanks
tacevski is offline   Reply With Quote
Unread 12-08-2010, 10:53 AM   #26
Gamba
Junior Member
 
Join Date: Dec 2010
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Gamba is on a distinguished road
Default

we are sorry the number you have called can not be connected please try again


this is the message i get when i try to call using my voxalot. i have set up several dial plans rules. my voip provider is voipbuster. it shows that it is registered and active.

i entered as in the tutorials _613XXXXXXX for outgoing calls to area code 613

when i dial i enter the phone number 613XXXXXXX# then i get that error message

i also tried *613XXXXXXX# which gives me a straightaway a busy signal.


any help is much appreciated

voxalot support can you do something about it.

cheers

Last edited by Gamba; 12-08-2010 at 10:55 AM.
Gamba is offline   Reply With Quote
Unread 06-17-2011, 04:52 PM   #27
soltas
Junior Member
 
Join Date: Nov 2010
Posts: 14
Thanks: 1
Thanked 1 Times in 1 Posts
soltas is on a distinguished road
Angry

Quote:
Originally Posted by martin View Post
Guys it looks like the encryption keys we had in place expired. I have now regenerated a new set of keys and it looks like registrations are working again.

Please check and advise.
Hi,

all of a sudden both my providers deregistered and the status went to "-" as last year when the encryption keys expired. Reregistration leads to the same result. Can you please check what is wrong?

Last edited by soltas; 06-17-2011 at 05:29 PM.
soltas is offline   Reply With Quote
Unread 06-18-2011, 07:38 AM   #28
mnordlin
Junior Member
 
mnordlin's Avatar
 
Join Date: Aug 2007
Location: Sweden and Germany
Posts: 13
Thanks: 4
Thanked 4 Times in 3 Posts
mnordlin is on a distinguished road
Send a message via Skype™ to mnordlin
Smile Observations from another user

I made the same observations as you did yesterday. When my VSP:s (i have three providers and four numbers, with which Voxalot was registered) refused to appear as registered, even after reregistration attempts, I pressed the Red Button on the Service Status Page. Today, however, I find that the EU server Is still flagged as operational. Reregistration is still ineffektive, though.

And I find deregistered accounts in this thread as well as in another thread about EU Server being down, both threads 1 or 2 years old. I guess I ought to have started a new thread.

My conclusion is that eu.voxalot.com is having problems with registrations, with mine providers; Localphone, Teletek and Bellsip. I just hope that Martin is still around for us. Then we will be fine in a day or so.

EDIT: Problem fixed (by martin)

Last edited by mnordlin; 06-20-2011 at 10:59 AM. Reason: Problem Fixed (by martin)
mnordlin is offline   Reply With Quote
Unread 06-18-2011, 09:00 AM   #29
suusdoggen
Junior Member
 
Join Date: Sep 2008
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
suusdoggen is on a distinguished road
Default

Same here. Both Voipbuster and Webcalldirect are not registered. Looking at the history of calls through Voipbuster the issue started later then 2011-06-14 22:42:33 as this was my last call through Voipbuster.
suusdoggen is offline   Reply With Quote
Unread 06-18-2011, 04:42 PM   #30
mnordlin
Junior Member
 
mnordlin's Avatar
 
Join Date: Aug 2007
Location: Sweden and Germany
Posts: 13
Thanks: 4
Thanked 4 Times in 3 Posts
mnordlin is on a distinguished road
Send a message via Skype™ to mnordlin
Smile Reregistration by us.voxalot.com indeed possible

As other members have reported in this forum, the problems with eu.voxalot.com and registrations can be avoided by reregistering by us.voxalot.com. - The following steps were required in my case:

1. Make sure you have entered "eu.voxalot.com" as "Preferred Cluster" under "Member Details".

2. Deregister (all) your VSP (:s) under "Voice Service Provider List" by changing "SIP Register" to "No". Save every VSP thus changed. Don't mind if registration status does not change from "-"" to "Unregistered".

3. Change (under "Member Details") "Preferred Cluster" to "us.voxalot.com".

4. Reregister (all) your VSP (:s) under "Voice Service Provider List" by changing "SIP Register" to "Yes". Save every VSP thus changed. In a while. every VSP should indicate as "Registered"

5. Change every Client (or UA; User Agent) to use the US cluster instead.

When the problem has been resolved you should change back to EU cluster for latency reasons. I hope Voxalot staff will confirm that the problems with eu.voxalot.com are history. Else we will have to resort to trial and error.

(EDIT: After a short but successful visit to the US Server, I'm now happily back in the EU)

Last edited by mnordlin; 06-20-2011 at 11:02 AM. Reason: Problem Fixed (by martin)
mnordlin is offline   Reply With Quote
Reply

Tags
provider registration

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Voice Service Provider registration problem. Help! 505117 Voxalot Support 12 09-08-2009 07:03 PM
Issues with provider registration imagn Voxalot Support 2 11-13-2008 03:40 PM
Provider Registration Issues - Always says "Request Sent" shibukraj Voxalot Support 4 01-03-2007 11:07 AM


All times are GMT. The time now is 12:15 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.