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Voxalot Support Support for the Voxalot service. |
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#1 |
Junior Member
Join Date: Nov 2006
Posts: 14
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![]() http://www.voxalot.com/action/tutorial?itemOID=68 says that I should be able to make a SIP URI call to my Voxalot number, but I can't. I've tried dialing xxxxxx@au.voxalot.com but it goes to voicemail (which I have disabled by the way - go figure!) rather than ringing my ATA.
My ATA is a SPA3000 which has my Voxalot account registered on the PSTN tab (I have a different VSP registered on the Line 1 tab so I can receive calls on that VSP's DID). Does anyone know why the SIP URI dialing doesn't work? I'm calling it from a softphone on my PC which is registered to a different VSP. |
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#2 |
Junior Member
Join Date: Nov 2006
Posts: 14
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#3 |
Senior Member
Join Date: May 2007
Location: Katwijk, The Netherlands
Posts: 133
Thanks: 57 Thanked 32 Times in 27 Posts ![]() |
![]() No that isn't. Must be possible with VoxBasic.
I think it have to do with use of same ports softphone and ata, but I am do not much about that. |
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#4 |
![]() ![]() Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
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![]() Are you calling VoXID@au.voxalot.com from that same acct?
Try calling one of the SIPBroker access numbers (from a regular PSTN line), then enter *010VoXID, does it work fine then Also, go to SIPBroker - EziDial ,enter your SIP address and press dial....you should receive a Call from the Echo test server... |
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#5 |
Member
Join Date: Mar 2006
Posts: 36
Thanks: 3 Thanked 1 Times in 1 Posts ![]() |
![]() I think PSTN line of SPA 3000|3102 never rings, only line 1.
Use line 1 or a softphone to try. |
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#6 |
Senior Member
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![]() Have you tried xxxxxx@voxalot.com instead of au.voxalot.com?
__________________
ISP: Internode Easy Reach 60: 60GB for AUD60 VSPs: Pennytel and others via SIPSorcery Hardware: Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P. |
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#7 |
Junior Member
Join Date: Nov 2006
Posts: 14
Thanks: 0 Thanked 0 Times in 0 Posts ![]() |
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#8 |
![]() Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts ![]() ![]() |
![]() I think Jorge is correct. The PSTN line account is probably for bridging calls from VoIP to the local PSTN line. However the SPA310x should still pick up the call and wait for an access code to connect to the PSTN line. So it may also be a set up issue in the ATA which is part of the problem. I do not have first hand experience with this device, but I am assuming that it behaves similarly to a GS HT-488.
Also, to avoid port conflict, I find it better to offset the SIP (starting at 5060) and RTP (starting at 5004) ports by a count 2 for any SIP device behind the same NAT with the same public IP address. |
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