Account renewal reminder

[craig]

Originally Posted by rajtp

i renewed on 7/22 but still geting emails stating i haven't. Can someone check up if my id 516687 has been renewed successfully? thanks

Yes, a few people have reported this. We have found a bug in our system where we are still sending some people a reminder even after they have renewed. I hope to deploy a fix to this problem tonight.

In the meantime, I have checked your account, and your renewal has definitely been received and processed.

--
Craig

[Jerree]

Hi,

The Voxalot reminder emails about my service expiring or noting that my service has already expired is scary me!

I really like Voxalot but the emails are causing me some concern especially when I already renewed my service (before receiving even the first email).

I know the emails from Voxalot say please ignore if you already renewed but when I read an email saying your service has expired but its still not too late to renew (or upgrade), that concerns me.

Each time I login and double check the status of my service it always says the same thing that I'm paid up on everything, VoxPro & Vox Upgrade.

This is just a comment reflecting my concern about the reminder emails. Yes, I want the email reminders but when my status is up to date I prefer not to receive them.

Thank You, Jerree