02-05-2007, 09:07 AM | #1 |
Junior Member
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EU Server Down?
I'm getting time-out errors whilst trying to connect to eu.voxalot.com.
Everything's been fine for most of the weekend then I noticed last night the error message on X-Lite's display. I've tried everything at my end with no difference. I changed my login settings in X-Lite to voxalot.com from eu.voxalot.com and it registered straight away. |
02-05-2007, 09:42 AM | #2 |
Join Date: Feb 2006
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Hello Jonfry,
There appear to be a couple of memory issues on the European server that we are currently working through. The server is up and we are investigating the issues. We will keep you informed. Edit: Memory problems have now been resolved.
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Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 02-05-2007 at 11:13 AM. |
02-05-2007, 02:31 PM | #3 | |
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Hi Martin,
Quote:
This weekend I got my configuration fully functional: phone and fax, inbound and outbound. So I switched my configuration to the new situation and I was happy till this morning. The last check before I left home, the dial tone was beeping 5? times before the continuously tone but dialling and dial in still did work. I tried to call my new Voxalot configuration several times from my office location but although the phone at home was ringing, I got an immediately disconnect. After a call back the quality of sound was poor and not as I was used to. So I decided to fall back to my former configuration. |
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02-05-2007, 02:36 PM | #4 | |
Join Date: Feb 2006
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Quote:
Edit: As mentioned in my above post the memory problem has now been resolved. We will keep monitoring while we bed down this new server. Thanks
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Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 02-05-2007 at 02:43 PM. |
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02-05-2007, 02:43 PM | #5 |
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Thanks Martin, I'm now logged in to eu.voxalot.com with no problems.
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02-05-2007, 02:44 PM | #6 |
Join Date: Feb 2006
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Great thanks jonfry
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
02-05-2007, 08:58 PM | #7 |
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funny dial tone
I don't have much tim this week to switch again but sure will try it this weekend again. I still got short beeps when I expect a sigle tone. Is this the american way of a dial tone?
regards, Leon |
02-05-2007, 09:04 PM | #8 | |
Join Date: Feb 2006
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Quote:
Our service does not play any tones it relies on your ATA / device to play your specific tones. Are you expecting a single tone before or after you dial?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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02-06-2007, 07:45 AM | #9 |
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WMI voice mail dial tone
Hi Martin,
thanks for this quick reply. I expect a single tone before I dial, but as soon as I pick up the phone to dail it beeps 10 times before it comes with a single tone. I will read the manual and let you know why the ATA(Sipura2100) beeps. Could it be a "message waiting" signal? I still did not delete all the voicemails yet. Leon Code:
ATA manual says: MWI Dial Tone1 This tone is played instead of <Dial Tone> when there are unheard messages in the subscriber’s mail box. Last edited by pelikano; 02-06-2007 at 08:42 PM. Reason: Problem solved |
02-06-2007, 04:09 PM | #10 |
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Yesterday I have had troubles with calling and today I could not get reached so I swithched over to US server and when the problems are over I will try the EU server again.
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