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Voxalot Support Support for the Voxalot service. |
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08-10-2009, 08:21 AM | #1 |
Senior Member
Join Date: Feb 2007
Posts: 128
Thanks: 1 Thanked 5 Times in 4 Posts |
Premium renewed but still receive reminder?
I have recently renewed my subscrition with Vixalot but I still receive email reminding me go renew? Can someone check and let me know, the account is 968032.
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08-10-2009, 10:33 AM | #2 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
You can just ignore the renew emails.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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08-10-2009, 11:14 AM | #3 |
Senior Member
Join Date: Feb 2007
Posts: 128
Thanks: 1 Thanked 5 Times in 4 Posts |
Thanks
Thanks Martin, does it mean that the account will go into Voxlite mode after expiry of the current premium? Voxlite is perfect for me as I only need one registration
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08-10-2009, 12:11 PM | #4 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Yes that is correct.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
08-10-2009, 01:55 PM | #5 |
Senior Member
Join Date: Oct 2006
Posts: 162
Thanks: 9 Thanked 1 Times in 1 Posts |
Hi Martin im having the same problem
I got the email that my account was going out so i paid to renew my account but today it went out. Can you please check my account 990910 and activate it for 10 registered voipprovider regards from shezad |
08-11-2009, 08:38 AM | #6 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
The problem is you purchased 2 VoxUpgrade's. A VoxUpgrade is used to boost the number of registrations on either a VoxLite, VoxPro or VoxExtreme subscription. A VoxUpgrade is $15USD which is the same price as a VoxLite, so I can convert one of your VoxUpgrade's to a VoxLite if you like? This will give you 6 registrations. Please let me know what you want to do.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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08-11-2009, 12:42 PM | #7 | |
Senior Member
Join Date: Oct 2006
Posts: 162
Thanks: 9 Thanked 1 Times in 1 Posts |
Hi Martin
i sended you a private message Quote:
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08-12-2009, 09:21 AM | #8 |
Senior Member
Join Date: Oct 2006
Posts: 162
Thanks: 9 Thanked 1 Times in 1 Posts |
Still waiting for a reply martin
regards from shezad |
08-12-2009, 09:46 AM | #9 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
PM sent......
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
08-12-2009, 02:57 PM | #10 |
Senior Member
Join Date: Oct 2006
Posts: 162
Thanks: 9 Thanked 1 Times in 1 Posts |
Its done
Can you fix it now |
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