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01-28-2008, 11:42 AM | #1 |
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Betamax accused of fraud
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01-28-2008, 05:41 PM | #2 |
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Interesting, but it doesn't strike me as very balanced.
Apart from how on earth could the company charge people and cards it had no details of, and is the fraud perhaps by other parties, a couple of other complaints might be a bit spurious |
01-28-2008, 06:01 PM | #3 |
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I agree.
The article says that they're doing it with PayPal accounts also. As far as I know they only give the opportunity to pay by PayPal manually, which means that user interaction is required and PayPal at all stages tells you exactly how much is going to Betamax. There is no continuous authourity being set-up. All sounds very strange. |
01-28-2008, 06:02 PM | #4 |
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What do the other Voxalot users think? I guess that there are many Betamax clients among them. I had personally never a problem with Betamax, but some of my blog readers posted comments against them.
Markus Göbel's Tech News Comments: WTF is Betamax (VoIP)? Maybe it's a plot from a competing company who went crazy over Betamax' prices? |
01-29-2008, 05:51 AM | #5 | |
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Quote:
i do have to say though that it seems many people who complain about numerous betamax companies continue to try the others. this is very similar to what i dealt with working for a very large retail company - some of the biggest complainers and returners of products for refunds were also some of the biggest shoppers; i would see them on nearly a daily basis. i personally have never had a billing issue with betamax. although in recent months my only funded account is nonoh; since the rates are so much less for the mobile destinations that i call than with any of the SIP options and i have unlimited calls to NA and most landlines through another provider. |
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01-29-2008, 10:29 AM | #6 |
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I use to buy betamax voip since long time back. But recently on 2007-09-18 my credit card was charged by Betamax voip credit cologne of EUR -12,50 equavalant to Swedish krona-117,33. I contacted the betamax company and they asked me for the user name. I have several usernames from different services of betamax and could not give them the exact user name for which the credit card was charged. I then contacted the bank and cancelled the credit card. I never received any refund by betamax. Teolabm Malmo
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01-29-2008, 02:08 PM | #7 |
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This family of VOIP providers never did seem to be on the up-and-up, and from the beginning engaged in relatively dodgy practices, so when I hear reports of abuse by these companies, all I can say is that along the lines of Captain Renault, "I'm shocked, shocked" that there was dishonest and potentially fraudulent activity going on here.
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01-30-2008, 04:35 AM | #8 |
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I am not one to say they are clean, there is a lot of iffy things happening, and their policies at times are unclear.
That said though, why bother trying to get in touch with BetaMax, both Visa and MC (at least in the US/Canada) are good at doing chargebacks upon claims. Imagine, eBay sellers have to watch for chargebacks on stuff that was actually bought and shipped, so getting a chargeback done from a German Based company which has provided no real service should be a lot easier... As for PayPal acct charges, I see that as being a bit off, unless some of the BetaMax services have started creating Preapproved Payment arrangements with PayPal... BetaMax may have a lot of ways to get someone annoyed, just look at all the FUP troubles, but in some cases I think this is being made a bit more tragic than it is... |
01-30-2008, 05:28 AM | #9 | |
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Quote:
spg |
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01-30-2008, 06:51 PM | #10 |
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interesting post in tipsity
when i read this on tipsity thought of this thread:
Something fishy about some VOIP | Tipsity Online Tips |
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