|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
07-08-2007, 11:13 AM | #1 |
Member
Join Date: Jul 2006
Posts: 87
Thanks: 14 Thanked 8 Times in 8 Posts |
Call forwarding and Betamax
Hi
Callforward product I am due to go on vacation and wil need to subscribe to the premium service. however I notice that when I use webcalldirect from betamax I get a titutu,..titutu kindf of sound and if I use another provider like sipagate it works perfectly (just by changing providers and no the confirguration) everything ellse works fine i can makecalls via webcalldirect, and use the webcallback too. only forward not working. Please advice. |
07-08-2007, 12:09 PM | #2 |
Senior Member
Join Date: May 2006
Location: Greater London, UK
Posts: 198
Thanks: 36 Thanked 23 Times in 23 Posts |
It seems to be difficult for everybody. Would it not be possible to forward to the SIP URI for the number? Does anybody know what the format (if any) this would be for a Betamax account?
ataboy |
07-08-2007, 12:31 PM | #3 | |
Member
Join Date: Jul 2006
Posts: 87
Thanks: 14 Thanked 8 Times in 8 Posts |
Quote:
But i am refering to forward a phone number (mobile). not a sip uri. |
|
07-08-2007, 01:30 PM | #4 |
Senior Member
Join Date: May 2007
Location: Katwijk, The Netherlands
Posts: 133
Thanks: 57 Thanked 32 Times in 27 Posts |
It seems callforward through Betamax only work with au-server, see this thread too.
|
07-08-2007, 02:53 PM | #5 |
Member
Join Date: Jul 2006
Posts: 87
Thanks: 14 Thanked 8 Times in 8 Posts |
'i had the most weird behavour. I can foward on the EU server with sipagate but not with betamax.
When forwarign with betamax my whole system crashed, ei when someone called me from a landline it sounds busy, I deleted the forward but the busy toned stayed. more weird, after deleting the providers and tryign the resent the system (turning the _ATA off and on again) when callign me from anormal PSTN my ATA rings but as soon as I pick it up it gives a busy tone. and there is no connection Now my provider says failed and can not connect. The service was perfect for 5 months until today I decided to "try" the forward I will try to disconnect all to the night and pray that it will connect tomorrow. Defenetly the forward fuction is failing somewhere, now I can not receive calls of any type, not even by sip:userid@eu.voxalot.com and all incomming calls sound busy Outgoing calls are all ok in all providers. (only incomming calls failing) Last edited by juancarlos; 07-08-2007 at 03:04 PM. Reason: more clear |
07-08-2007, 08:35 PM | #6 |
Senior Member
Join Date: May 2006
Location: Greater London, UK
Posts: 198
Thanks: 36 Thanked 23 Times in 23 Posts |
|
07-08-2007, 10:01 PM | #7 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Call forwarding using Betamax as a provider is a known problem related to their IP address requirements and one we need to work with Betamax to resolve.
We will keep you advised. .
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
07-09-2007, 04:58 AM | #8 |
Member
Join Date: Jul 2006
Posts: 87
Thanks: 14 Thanked 8 Times in 8 Posts |
Thank you Matin
What I can not understand is why my account lost ALL incomming call capabilities after this try to forward with betamax ? for example sip:userID@eu.voxalot.com did not work. When I registered my musimi (Danish provider) it sais failed. When calling in my Danish voip in number gave me a busy tone. Actually i have also a US number registered and this did no work either. Musimi has nothing to do with Betamax and it was working as without voxalot it worked perfectly Then I open a new account in desperation and it worked for incomming calls includying sip:userID@eu.voxalot.com but Musimi still says registration "failed" The host is musimi.dk to to summarise: In the old account the Status is failed and I can make calls but not receive on all providers On the new account I created yesterday, I can make and receive calls, however the Danish provider sais registration failed despite making and receiving calls. Last edited by juancarlos; 07-09-2007 at 05:30 AM. |
07-09-2007, 08:39 PM | #9 |
Member
Join Date: Apr 2006
Posts: 99
Thanks: 24 Thanked 9 Times in 8 Posts |
Any news on this?
Regards... |
07-09-2007, 09:25 PM | #10 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Not as yet. After the 16th we plan to go through the list of outstanding items.
.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Official - Betamax and Voxalot Interoperability | martin | Voxalot General | 192 | 11-30-2008 01:49 AM |
Multiple forwards in VoXaLot | mlang | Voxalot Support | 9 | 07-26-2007 09:12 PM |
How can I callforward with Betamax and Voxalot? | cheteip | Voxalot Support | 5 | 03-21-2007 01:24 PM |
Call forwarding | shezad | Voxalot Support | 9 | 01-09-2007 03:27 AM |
Dial Plans -> voipdiscount (Betamax GmbH) not working | 456324 | Voxalot Support | 4 | 09-18-2006 12:30 PM |