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01-27-2007, 12:37 AM | #1 |
Junior Member
Join Date: Jan 2007
Posts: 2
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SipBroker PSTN not getting in
Hi
I'm using Voxalot for a few weeks now and it really is a great tool. But since the last update a few days ago i have problems using the sipbroker PSTN gateway. I have a Siemens C450 Sipphone and when i connect with "us.voxalot.com" and call with PSTN sipbroker service on *010 or *061 the phone rings but when i take the call, no sound is coming in or out. If i log on au.voxalot.com and dial *010 same as before BUT *061 calls do work fine. If i put "Enable symmetric NAT handling" off in my account, i can get sound out on every incoming call on both au and us clusters, but then i cannot hear anything as nothing comes in. As *061 works on au.voxalot.com it isn't that bad but as a future user of the new EU cluster it would be great to better understand what to do. Thanks for your help |
01-27-2007, 04:21 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
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Please read your PM. Thanks.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-27-2007, 02:05 PM | #3 |
Junior Member
Join Date: Jan 2007
Posts: 2
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problem solved
Hi all
I tried everything again and it seems now to work fine on both AU and US clusters, but you have to use the specific numerotation prefix (*010 for US and *061 for AU). If I use *010 for au.voxalot.com, the phone rings but i get the same problem of no sound coming in or going out. Is that normal? I'm impressed how fast Voxalot's reaction was. Thank you very much. EDIT: Both prefixes now work on both clusters. Cheers Last edited by Xoraxoganom; 01-29-2007 at 12:42 PM. |
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