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03-19-2007, 04:36 AM | #1 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
Voxalot Account Issue
I have two accounts on the production server, one is my original one and it is working fine. The second is an account that I intend to use for voxcallme and it has issues for some reason.....
Both have 2x FreeCall accounts setup [same FC accounts on both Voxalot accounts]. There is no registration for these as SIP URI forwarding is setup at FC and this works fine. I have dial plans to use each account on demand. Calling via FC1 account works fine on the original V. account, but fails on the new V. account. Calling via FC2 [which is a sub-account at FC] works fine for both V. accounts. As another test, I swapped ports on the ATA and this made no difference to the behaviour with the new V. account. Both V. accounts are registered to the same au.voxalot.com cluster. |
03-19-2007, 02:49 PM | #2 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
Any ideas on this one???
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03-20-2007, 11:55 PM | #3 |
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Join Date: Feb 2006
Posts: 49
Thanks: 2 Thanked 2 Times in 2 Posts |
I would have a look at the dial plans for the new V. account again.
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Lee of Melbourne, Australia. |
03-21-2007, 12:58 AM | #4 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
Thanks, I just rechecked dial plans once again and both V. accounts are set up exactly the same; I even added some extra digits to the replacement for each entry to prove beyond doubt which dial plan entry was being activated [the extra digits have been removed].
As both FC accounts give the same result in the test dial plan feature, the only thing I cannot be 100% positive on is which account is going to be used to actually make the call -- however, I am very sure that everything is set up properly. I've even tried re-entering the password for the FC1 account. |
03-22-2007, 12:45 AM | #5 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
This is still a problem for me.
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03-22-2007, 03:34 AM | #6 |
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Join Date: Feb 2006
Posts: 49
Thanks: 2 Thanked 2 Times in 2 Posts |
Would the FC1 account and the new V. account have the same username?
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Lee of Melbourne, Australia. |
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