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09-09-2008, 06:15 AM | #1 |
Junior Member
Join Date: Sep 2008
Posts: 4
Thanks: 1 Thanked 0 Times in 0 Posts |
Cannot login - "User not activated yet"
Hello
I signed up for a free Voxalot account and activated it. I then upgraded to a lite account and changed my email address. Not realising that a second "activation" email would be sent for the changed address I did not worry when one did not arrive. However when I now go to log into my account to manage settings etc, I get the error: 1. User not activated yet. Can anyone tell me how I can re-activate my account or reset it? Thanks. Andrew |
09-10-2008, 01:50 PM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
What's the associated account number? |
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09-10-2008, 08:29 PM | #3 |
Junior Member
Join Date: Sep 2008
Posts: 1
Thanks: 0 Thanked 0 Times in 0 Posts |
Same problem here: "User not activated yet. " after change of email address and no new activation mail received.
Coul you manually activate so that I can log in? My account is - 747111 Thanks |
09-11-2008, 02:05 AM | #4 |
Junior Member
Join Date: Sep 2008
Posts: 4
Thanks: 1 Thanked 0 Times in 0 Posts |
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09-11-2008, 11:59 AM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Both accounts should now be active.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-28-2009, 10:37 PM | #6 |
Junior Member
Join Date: Jan 2009
Posts: 2
Thanks: 0 Thanked 0 Times in 0 Posts |
Account Not activated yet
Hi, I created to accounts - 161979 and 201979, for both i got the activation emails but even after clicking the link accounts were not activated. Please check...
Thanks.. |
01-29-2009, 07:34 AM | #7 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Account 161979 is now active. Account 201979 appears to belong to someone else.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
02-10-2009, 02:31 AM | #8 |
Junior Member
Join Date: Feb 2009
Posts: 1
Thanks: 0 Thanked 0 Times in 0 Posts |
changed email address but mistyped address!
I have a similar problem:
I changed my email address to a wrong one. Dear Administrator, can you please reset my email address to the old one? my id is 838281. account has already been activated. but after changing the address I am not able to login anymore. thank you! |
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