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#1 |
Junior Member
![]() Join Date: Mar 2008
Posts: 5
Thanks: 0 Thanked 0 Times in 0 Posts ![]() |
![]() Hi,
This morning, my VoIP phone doesn't seem to work. Status: Cannot connect to server. I can't even ping eu.voxalot.com. However, au.voxalot.com and us.voxalot.com are pingable. Any official word on this issue? Martin |
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#2 |
Senior Member
![]() Join Date: May 2008
Location: Portugal and Brazil
Posts: 107
Thanks: 7 Thanked 26 Times in 21 Posts ![]() |
![]() Yes, it seems so.
I'm also having problems with one of my registered providers (EuroIAX). It registers (both IAX and SIP), but I can't dial any call through it. EuroIAX home page is also down, but it responds to ping as do the SIP/IAX servers. So, maybe there is some problem in the internet providers' interconnection in Europe. Regards, |
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#3 |
Senior Member
![]() Join Date: May 2008
Location: Portugal and Brazil
Posts: 107
Thanks: 7 Thanked 26 Times in 21 Posts ![]() |
![]() EuroIAX is working from about 12h00 a.m. GMT, so maybe it was down for another reason.
EU Server is still down. Tracepath is still stopping at: 8: tenge1-0-0.r2.sbp.leaseweb.net (62.212.95.146) 65.838ms asymm 11 Regards, |
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#4 |
Member
Join Date: Aug 2006
Location: France
Posts: 46
Thanks: 2 Thanked 6 Times in 5 Posts ![]() |
![]() The eu server has been unreachable all day here in France, all my other Providers work fine.
This is why I canceled my Premium Voxalot account. Poor service and no customer support. Surely Voxalot you have noticed your service is not working ? The only reason I continue to use Voxalot is I need a Call Me Back button on my web site. Anybody know of a reliable Provider for a Call back button. Grahame |
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#5 |
Member
Join Date: Jul 2008
Posts: 49
Thanks: 4 Thanked 10 Times in 9 Posts ![]() |
![]() Alas, same here, I'm using us.voxalot now which works fine for me but a few of my older friends still aren't able to get connected. I need to go over there to help them with their ata settings. But unfortunately, that won't be earlier than tomorrow evening.
Please people of Voxalot, I hope you can fix whatever the problem is with eu.voxalot soon. Mojo mentioned a load balancer in his post and another server coming in automatically, once one server breaks down. Is there any chance you work on that solution? Thanks! Zoe |
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#6 |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts ![]() ![]() ![]() ![]() ![]() ![]() |
![]() As advised in a previous post, our service provider (LeaseWeb) is currently experiencing problems. A support ticket has been raised and we will advise once things are operational again.
We apologise for the inconvenience.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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#7 |
Junior Member
Join Date: Sep 2008
Posts: 8
Thanks: 1 Thanked 0 Times in 0 Posts ![]() |
![]() If you change your applicable settings from eu.voxalot.com to au.voxalot.com you should have it working again.
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#8 |
Junior Member
Join Date: Apr 2007
Posts: 6
Thanks: 2 Thanked 0 Times in 0 Posts ![]() |
![]() From the post of mstolle to the explanation of Martin, it takes 24 hours. This is a lot of time to give an answer! Besides, about 12 hours later the European server is still down and on the Voxalot Internet pages there is no mention to this very big problem.
There was a time in which Voxalot was the best VoIP provider. Maybe the destinies of this kind of companies are a sort of ascensions and falls, as it happened with Free World Dialup. Voxalot is still my main VoIP provider. Although maybe this is time to make some changes. Now there are a lot of small companies that are doing very well their job! |
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#9 |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Fixed. Please see http://forum.voxalot.com/voxalot-sup...html#post34169
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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Thread | Thread Starter | Forum | Replies | Last Post |
eu.voxalot.com not working? | klijnw | Voxalot Support | 0 | 11-05-2008 06:37 PM |
eu.voxalot.com issues | gpiccirilli | Voxalot Support | 1 | 08-23-2008 06:44 PM |
eu.voxalot.com dead... | ptruman | Voxalot Support | 17 | 12-25-2007 07:34 AM |
eu.voxalot.com down | twen | Voxalot Support | 4 | 11-23-2007 10:47 PM |
eu.voxalot.com | pranzo | Voxalot Support | 1 | 02-17-2007 11:09 AM |