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Voxalot General Voxalot discussion, tips, tricks and suggestions. Talk about them here. |
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01-15-2008, 05:22 PM | #1 |
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Join Date: Jan 2008
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Please help!
I sign up for free voxalot and I set up my ATA( Grand stream 286), I added 2 voice provider (one for here in NA and one for Europe), I configured the dial plans .But it is not working.I have dial tone on the phone attached, I tried echo test..nothing happend but I hear the instructions which probably means that I was connected to voxalot.I dialed the number and..nothing happened.no ring..no message..on the beginnig I put by mistake a dot in the dial plan and then I received an error mesage telling me the dial plan not working..Any Ideea? Can somebody help me please?Thks!
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01-15-2008, 05:41 PM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
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Quote:
Well it sounds like a dial plan issue. Now it's either the Dial Plan on your ATA or the way you've set up Smat Call/Dial Plans on VoXalot... The dial plan on the ATA should look like [*x][*x]. However I am not familiar with GrandStream 286 so you may need to tweak that to fit with how it prefers dial plans. As for VoXalot, under SmartCall/Dial Plans you'll find a test call field. Enter there a number as you are dialing from your phone and see how your dial plans route that call.... On a sidenote, you may want to dial # after dialing a number to speed up the dialing process (it should reduce that empty space you hear just before the call takes place...) |
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01-15-2008, 07:08 PM | #3 |
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Thks for reply.I was thinking it might be the dial plan..I used the test call and I received a message telling me that the number can be dialed or something..is that possible if I will print screen the dial plan page to take a look?or some examples..I found some examples but sincerely..it is first time for me working with this stuff.
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01-15-2008, 08:35 PM | #4 |
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actthis is what I get when I tried test cal:"A call to:_1xxxxxxxxxxx ${EXTEN} will not get forwarded "..Any ideea?
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01-15-2008, 09:30 PM | #5 | |
Join Date: Feb 2006
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Quote:
Judging by the error message, you appear to be typing in the dial plan entry instead of th number you want to test.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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01-15-2008, 11:27 PM | #6 |
Junior Member
Join Date: Jan 2008
Posts: 24
Thanks: 2 Thanked 0 Times in 0 Posts |
Yup..after I put numbers..the test it is working but not the phone..I have a dial tone..echo test working..but..after that I dialed I do not hear ringing or any other sound except for background noise..What should I do?should try to change the Grandstream with something elese? I still need help..
Thks |