Callcentric problem

[rajtp]

Guys

I've used callcentric inbound with my SPA-3102 over 10 months with no problem. Suddenly over the past 2-3 days, incoming calls to my callcentric number go directly to voicemail. If I use sip-broker to call my voxalot number, it goes through fine which shows my voice adaptor has registered correctly with voxalot. I also get calls daily from relatives also using voxalot

Has something changed on the voxalot side? Nothing has changed on my adaptor, voxalot/callcentric settings or firewall. I'm also opening a case with callcentric

Thank you

[emoci]

Originally Posted by rajtp

Guys

I've used callcentric inbound with my SPA-3102 over 10 months with no problem. Suddenly over the past 2-3 days, incoming calls to my callcentric number go directly to voicemail. If I use sip-broker to call my voxalot number, it goes through fine which shows my voice adaptor has registered correctly with voxalot. I also get calls daily from relatives also using voxalot

Has something changed on the voxalot side? Nothing has changed on my adaptor, voxalot/callcentric settings or firewall. I'm also opening a case with callcentric

Thank you

If you're doing SIP URI forwarding from CallCentric ...try resubmitting the changes

There were some issues with incoming SIP URI calls... but they should now be resolved

[rajtp]

No uri forwarding - i simply have voxalot registered to callcentric and in callcentric, i have the DID's set to 'send to SIP device'

no fancy rules, etc

[emoci]

Originally Posted by rajtp

No uri forwarding - i simply have voxalot registered to callcentric and in callcentric, i have the DID's set to 'send to SIP device'

no fancy rules, etc

Try this:

-Edit the CallCentric setup in VoXalot
-Insert a random password (one that's wrong)
-This should cause the registration to fail
-Then turn off SIP Register
-Allow btw 30 min to an hour with SIP Register turned off
-Go back, edit with the correct password, re-enable SIP Register and submit changes

[rajtp]

emoci

i'll try this but the funny thing is the callcentric DID works every few hours and stops working all of a sudden. I'll give your idea a try

[rajtp]

this is wierd but i disabled sip register and even made it inactive inside of voxalot but minutes later, my DID is working just fine

[emoci]

Originally Posted by rajtp

this is wierd but i disabled sip register and even made it inactive inside of voxalot but minutes later, my DID is working just fine

The reason I told you to make it fail (with a wrong password) is that both CallCentric and VoXalot can hold on to the record despite you disabling it...so disabling is not instant...

[rajtp]

and i did do that