Canada Landline and Mobile - Betamax

mian · 12-01-2007, 05:27 AM

Hi,

Anyone with the solution

Using DIDWW with VoipDiscount

Calls to canada Landline work fine

Calls ro canada Mobile (Rogers) doesnt work - one way voice only .. person on the mobile cannot hear anything .. but person calling via DID can hear

?????

emoci · 12-01-2007, 04:33 PM

Quote:

Originally Posted by mian

Hi,

Anyone with the solution

Using DIDWW with VoipDiscount

Calls to canada Landline work fine

Calls ro canada Mobile (Rogers) doesnt work - one way voice only .. person on the mobile cannot hear anything .. but person calling via DID can hear

?????

Do you mean to say that you are forwarding DIDWW to a Rogers Cell using VoipDiscount for the call....

If that is the case, one thing to try is set the codec string for VoipDiscount to ulaw;alaw;g729;g726;ilbc;gsm

Also ensure you have not set Optimize Audio to Yes without following http://forum.voxalot.com/voxalot-sup...e-quality.html

mian · 12-02-2007, 02:39 AM

Thanks Emoci for quick reply . ( the first one I ever got on Voxalot)

My setup is

DIDWW -> Voxalot -> VoipDiscount -> Canada (land or mobile)

Land line works fine and calls to mobile (rogers) is only one way

I tried using "ulaw;alaw;g729;g726;ilbc;gsm" but same result i.e. one way on rogers mobile

It is happening for the last couple of weeks .. sometimes it works and sometimes it doesnt.

Also I tried optimize path to yes and no .. but same result .. roger mobile doesnt work two way ..

Anybody any solution

Thanks

kurun · 12-02-2007, 03:36 AM

Try using a different codec order and reducing the number of codecs :
gsm;ulaw;alaw;g729

For landline or mobile calls, I generally only list common telephony codecs.
Rogers must be using gsm as a codec as they are now a GSM based network.

Also, from your Voxalot account can you directly call via Voipdiscount to a Rogers mobile with 2 way voice communication ?

hust · 12-02-2007, 04:24 AM

I guess this is wrong of Rogers, it has not relative with Voip Codec.

GSM mobile carrier adopts gsm Codec only between mobile phone and wireless Base station. Canadian carriers use u.law to communicate with other carrier in PSTN.

I use Callcentric(DID)-Voxalot-Voipdiscount-my mobile(CDMA),it works fine.

emoci · 12-02-2007, 05:41 AM

Keep in mind the suggestions above me....

-One thing to try, if you have another provider to replace for VoipDiscount is to see if using another forwarding provider makes a difference (at least to rule out VoipDiscount as the problem)...

(I haven't had any problems with my Fido line using InternetCalls for forwarding...)

-Also, DIDWW, is it forwarded to 123456@voxalot.com from DIDWW, or is it SIP Registered within your VoXalot acct as an incoming provider (if the latter, you need to apply that codec trick to the DIDWW registration as well)...

-One other suggestion I have, if this is your own Rogers line, sign up for PhoneGnome and then use PhoneGnome as the forwarding provider instead of VoipDiscount

-This is not directly related, but you may find it of interest: Receiving Calls on your Landline

mian · 12-02-2007, 11:24 AM

Thanks everybody for the tip .. I will try them today and let you know

Some of the tips I have already tried ..i.e.

- using GSM codec first

- Same one way problem when calling directly through Voxalot -> VoipDiscount -> Rogers

- I have DIDWW forwared to voxalot via 1234@64.34.173.199 ... The IP address is automatically given by DIDWW when I chose VOXALOT

- I have no other VSP other then Betmax to try and none of them working

- Calls to Cell Phone in USA are fine (Two Way)

- I tried to register with PhoneGnome but failed casue I cant pass DTMF signal through my Nokia E50 (I dont know if its phone or rogers)

- One way to get calls on my rogers (which always work) is as follow

DIDWW -> Voxalot -> VoipDiscount -> GrandCentral (USA No.) -> Rogers

But quality suffers with above method

Thanks for all the help and input ....

mian · 12-04-2007, 03:34 AM

Sorry to bother ya all... but I failed and I cant figure it out .. how can we call Rogers (canada Cell) and have two way communication

Voxalot -> VoipDiscount -> Rogers cell phone

Anyone???

hust · 12-04-2007, 05:09 AM

Quote:

Originally Posted by mian

Sorry to bother ya all... but I failed and I cant figure it out .. how can we call Rogers (canada Cell) and have two way communication

Voxalot -> VoipDiscount -> Rogers cell phone

Anyone???

I think you can try to test Voxalot-Voipdiscount-Bell Mobility(or Telus)cell phone in Canada. If the test is successful, then it will be wrong of Rogers.

As i know, one way voice issue is a common fault occurred between mobile phone and wireless base station in some special locations for Mobile carriers.

kurun · 12-04-2007, 05:33 AM

I was calling a Rogers (Fido) mobile today using a Betamax provider and I ran into the same problem. I could hear the called party, but they could not hear me.
I used another provider (Voicestick) and the call worked fine.
Maybe this is not the kind of solution you prefer, but some things are not necessarily worth the effort. It is a goodidea to have one or two backup providers, just in case the lowest cost and preferred provider is not available.
Hope that helps ...

12-01-2007, 05:27 AM	#1
mian Junior Member Join Date: Oct 2007 Posts: 18 Thanks: 5 Thanked 1 Times in 1 Posts	Canada Landline and Mobile - Betamax Hi, Anyone with the solution Using DIDWW with VoipDiscount Calls to canada Landline work fine Calls ro canada Mobile (Rogers) doesnt work - one way voice only .. person on the mobile cannot hear anything .. but person calling via DID can hear ?????

12-02-2007, 04:24 AM	#5
hust Member Join Date: Mar 2007 Posts: 93 Thanks: 15 Thanked 24 Times in 16 Posts	wrong of Rogers I guess this is wrong of Rogers, it has not relative with Voip Codec. GSM mobile carrier adopts gsm Codec only between mobile phone and wireless Base station. Canadian carriers use u.law to communicate with other carrier in PSTN. I use Callcentric(DID)-Voxalot-Voipdiscount-my mobile(CDMA),it works fine. Last edited by hust; 12-02-2007 at 04:56 AM.

12-02-2007, 11:24 AM	#7
mian Junior Member Join Date: Oct 2007 Posts: 18 Thanks: 5 Thanked 1 Times in 1 Posts	Thanks everybody for the tip .. I will try them today and let you know Some of the tips I have already tried ..i.e. - using GSM codec first - Same one way problem when calling directly through Voxalot -> VoipDiscount -> Rogers - I have DIDWW forwared to voxalot via 1234@64.34.173.199 ... The IP address is automatically given by DIDWW when I chose VOXALOT - I have no other VSP other then Betmax to try and none of them working - Calls to Cell Phone in USA are fine (Two Way) - I tried to register with PhoneGnome but failed casue I cant pass DTMF signal through my Nokia E50 (I dont know if its phone or rogers) - One way to get calls on my rogers (which always work) is as follow DIDWW -> Voxalot -> VoipDiscount -> GrandCentral (USA No.) -> Rogers But quality suffers with above method Thanks for all the help and input .... Last edited by mian; 12-02-2007 at 12:37 PM.

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12-02-2007, 02:39 AM	#3
mian Junior Member Join Date: Oct 2007 Posts: 18 Thanks: 5 Thanked 1 Times in 1 Posts	Thanks Emoci for quick reply . ( the first one I ever got on Voxalot) My setup is DIDWW -> Voxalot -> VoipDiscount -> Canada (land or mobile) Land line works fine and calls to mobile (rogers) is only one way I tried using "ulaw;alaw;g729;g726;ilbc;gsm" but same result i.e. one way on rogers mobile It is happening for the last couple of weeks .. sometimes it works and sometimes it doesnt. Also I tried optimize path to yes and no .. but same result .. roger mobile doesnt work two way .. Anybody any solution Thanks

12-02-2007, 03:36 AM	#4
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Try using a different codec order and reducing the number of codecs : gsm;ulaw;alaw;g729 For landline or mobile calls, I generally only list common telephony codecs. Rogers must be using gsm as a codec as they are now a GSM based network. Also, from your Voxalot account can you directly call via Voipdiscount to a Rogers mobile with 2 way voice communication ?

12-02-2007, 05:41 AM	#6
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	Keep in mind the suggestions above me.... -One thing to try, if you have another provider to replace for VoipDiscount is to see if using another forwarding provider makes a difference (at least to rule out VoipDiscount as the problem)... (I haven't had any problems with my Fido line using InternetCalls for forwarding...) -Also, DIDWW, is it forwarded to 123456@voxalot.com from DIDWW, or is it SIP Registered within your VoXalot acct as an incoming provider (if the latter, you need to apply that codec trick to the DIDWW registration as well)... -One other suggestion I have, if this is your own Rogers line, sign up for PhoneGnome and then use PhoneGnome as the forwarding provider instead of VoipDiscount -This is not directly related, but you may find it of interest: Receiving Calls on your Landline

12-04-2007, 03:34 AM	#8
mian Junior Member Join Date: Oct 2007 Posts: 18 Thanks: 5 Thanked 1 Times in 1 Posts	Sorry to bother ya all... but I failed and I cant figure it out .. how can we call Rogers (canada Cell) and have two way communication Voxalot -> VoipDiscount -> Rogers cell phone Anyone???

12-04-2007, 05:33 AM	#10
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	I was calling a Rogers (Fido) mobile today using a Betamax provider and I ran into the same problem. I could hear the called party, but they could not hear me. I used another provider (Voicestick) and the call worked fine. Maybe this is not the kind of solution you prefer, but some things are not necessarily worth the effort. It is a goodidea to have one or two backup providers, just in case the lowest cost and preferred provider is not available. Hope that helps ...