Voxalot to Mutualphone G723 not working

kendid · 10-22-2006, 06:58 PM

Wierd. Seems when using Voxalot to connect to Mutualphone, the G723 codec is not working. G729 goes through without a hitch, however, the 723 codec is the one I need to use... Anyone else with the same problem?

martin · 10-23-2006, 02:26 AM

Please try now. The 723 Codec was missed in the migrate.

Thanks

kendid · 10-23-2006, 06:27 AM

You guys rock! Working perfectly now, thanks...

I realize mistakes happen, however I do have one question...

How is it that Voxalot is free, yet your customer service is 10 times better than the services I am paying for? (referring to providers)... I've been waiting to hear back for 2 months in some instances! Keep up the good work!!!

10-22-2006, 06:58 PM	#1
kendid Member Join Date: Aug 2006 Location: UA Posts: 72 Thanks: 6 Thanked 3 Times in 3 Posts	Voxalot to Mutualphone G723 not working Wierd. Seems when using Voxalot to connect to Mutualphone, the G723 codec is not working. G729 goes through without a hitch, however, the 723 codec is the one I need to use... Anyone else with the same problem?

10-23-2006, 02:26 AM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Please try now. The 723 Codec was missed in the migrate. Thanks __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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10-23-2006, 06:27 AM	#3
kendid Member Join Date: Aug 2006 Location: UA Posts: 72 Thanks: 6 Thanked 3 Times in 3 Posts	You guys rock! Working perfectly now, thanks... I realize mistakes happen, however I do have one question... How is it that Voxalot is free, yet your customer service is 10 times better than the services I am paying for? (referring to providers)... I've been waiting to hear back for 2 months in some instances! Keep up the good work!!!