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Voxalot Support Support for the Voxalot service. |
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07-20-2011, 08:00 AM | #1 |
Junior Member
Join Date: Jul 2011
Location: Ottawa, Ontario, Canada
Posts: 1
Thanks: 0 Thanked 0 Times in 0 Posts |
SipBroker alias conflict with Voxalot
I just tried to use my canadian cell phone number as an alias in SipBroker but it sais "The SIP alias 1-NPANXXXXXX already exists in the database".
Then I tried to call *011-1-NPANXXXXXX and I get my Voxalot voicemail box!?!? How is that? I don't see my cell number anywhere in my Voxalot account.. I don't know how the two got "linked" in the first place. Can I cancel my Voxalot account which I don't use to free up my alias and use it with my SipBroker account instead? Thank you! |
07-28-2011, 08:38 AM | #2 |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts |
If the Sipbroker alias exists, it can be modified or camcelled by logging in to your Sipbroker account using the SIP address as your ID ("e.g. 123456@yourprovider.com").
SIPBroker - Login |
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