Thread: Changing to AU cluster
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Unread 01-29-2007, 05:31 AM   #3
martin
 
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Quote:
Originally Posted by Connect2Talk View Post
I am trying to change to a new cluster AFTER having de-registered my providers (both of which display "inactive" in the provider list. However, when I try to change the cluster on my account page, I still get the error below:

"You can not change preferred servers while you have registered providers. Please change the SIP Register field to No for each provider and try again."

As I've stated, I have two providers and both are inactive.
How can I change to the new AU cluster?

Ralph
Deactivating the providers is not enough. As the message states, you must set "SIP Register field to No" for all providers before changing preferred clusters.
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