If you use a provider registered in the Voxalot provider list of your account, for incoming calls, the Voxalot server has to maintain a connection with your VSP to be able to receive the calls. If the registration is lost for any reason (happens sometimes!!), then you miss your call.
When a call is forwarded, no active connection is required between Voxalot and your provider. Your provider will simply "redirect" the call to
637400@voxalot.com.
Not all providers allow or support free forwarding to a SIP URL (637400@voxalot.com).
Some only allow forwarding to a PSTN number and charge for it. Others simply do not support the feature.
Hope this helps ............
For much more detail, see the following link :
http://forum.voxalot.com/voxalot-gen...lkthrough.html
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