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Unread 12-29-2008, 06:05 AM   #3
Join Date: Sep 2006
Location: Toronto, Canada
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kurun is a jewel in the roughkurun is a jewel in the rough

Originally Posted by maxtrash View Post
Unfortunately there is no error checking whatsoever on the voxalot side zo how can you ever know what's going wrong?
my account id = 544693 by the way

When you log in to your account page, go to the Smart Call / Dial Plans page, and scroll to the bottom of your Dial Plan listing.

There is a test feature which should give you an idea as to which number Voxalot is sending to your provider based on your provider settings and dial plan.

Can you try a test here and see if the number is being sent to Voipcheap in the correct international dialing format (00+Country_Code+Number)?

If the dialed nunber is being sent to Voipcheap in the correct format, then check if the Voipcheap provider set-up is correct.

I have been using Voipcheap with Voxalot for quite some time with no issues.

Please post back if we can further help to resolve this.
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