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21 - Dial plan fail over. i.e if dialling an entry fails, look for the next matching priority (if one exists) and try that one.
3 - Call history feature Edit: Same as 13
22 - Build SMS call-back
16 - Call forwarding via dial plan, i.e. ability to set up a call forward to any number (including PSTN)
19 - Ability to re-org dial plan entries
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