Thread: Mwi
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Unread 06-26-2007, 01:56 PM   #4
MarkLL
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Quote:
Originally Posted by martin View Post
What you describe would indicate that to be the case. Sounds like whatever you are using to retrieve your messages is calling your voxalot extension rather than *500.

Is there a message retrieval function on the SNOM you are using instead of *500 as this might help explain it?
Hi Martin,

In the SNOM, there is a field called "Mailbox:" on the Login Identify tab.

To pick up the MWI you set it to *500 (as you would expect). Unfortunately the NOTIFY messages coming from Voxalot have a "contact" of the Voxalot Account Number. When you activate the Retrieve Message button on the Snom, it dials you Voxalot number hense the behaviour quoted above. The OP should leave the "Mailbox" field empty as I have it on mine.

Cheers,
Mark
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