try to use your vox number only, without @au.voxalot.com (my understanding is you already registered vox in line 1)
and
pstn line tab ---> PSTN-To-VoIP Gateway Setup ---> PSTN Caller ID Pattern:
try to put a number in PSTN Caller ID Pattern:
leaving it blank makes pstn caller goes directly to your Default DP
but putting number there restricts the rest of the callers to use your voip gateway and that somehow prevents erroneous use of your voip account unless you add their number in that caller id pattern section.
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