Hmmm....,
I assume both your accounts are premium accounts, right?
It looks like one of the providers had an issue, but then you removed them from one acocunt, VoXalot still held on to the registration when you tried on the other account (I am guessing this from what you describe)....
Remove both providers from both accounts.... Wait at least 1-2 hours, and re-add them again, hopefully that'll do the trick!!
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