Thank you for doing all that work trouble-shooting. I think it will prove valuable to the administrators of Voxalot when they look to solve your problem.
I suspect it is only happening when people call the phone number or SIP URI of an account that is being 'registered' to Voxalot. I say this because as recently as yesterday I know my voice mail was working correctly, however my phone number is 'different' than your Zingotel one.
I have a Voxbone number mapped or pointed directly to my Voxalot SIP URI, and when it rings long enough, Voxalot's voice mail will pick up. (Unless we are speaking of a problem affecting both of us that happened in the last day.) I don't actually configure any registration in my account portal to get that phone number to work.
Well I am just a moderator volunteer, I don't work for Voxalot. But I hope this problem gets solved.
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