Hi Ctylor
I'm experiencing the same problem. Initially I was thinking that this is something wrong with my provider (Zingotel) but the problem is somewhere in Voxalot system. To verify this I disabled my provider’s voicemail completely and registered my ATA directly to the provider (It was unregistered from Voxalot before doing this). Incoming calls were ringing for almost 1 min and then were disconnected as it should be.
As soon as I register my provider to the voxalot system (in this case ATA is registered only to the Voxalot) all incoming calls got answered but caller gets a dead air. Call timer starts ticking after around 30 seconds of ringing but there is a complete silence as Shezad described. If I pick-up incoming call within 30 sec everything is fine and there is two-way audio.
It looks like Voxalot picks up a call but does not divert it to the voicemail system.
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