Quote:
Originally Posted by rovert
Hi,
I am not using Voxalot for multiple VSP registrations on an ATA, instead I am using it for trying out URL dialling and calling my IP phone direct from the SIP Broker PSTN gateway.
When I try to register my Voxalot account on a Snom190 or Snom 300 IP phone using au.voxalot.com as the Registrar it fails (tried on both phones). But if I use the IP address 202.60.88.238 it registers OK.
I don't have any problem with other VSP's on the phones using the DNS names.
I found reference to proxy01.au1.sipbroker.com in the phones DNS cache . When I use this as the Registrar it works OK. (in fact there were 2 "A" entries in the DNS cache - au.voxalot.com and proxy01.au1.voxalot.com)
Is this a phone problem or an ADSL router problem or a SIPBroker problem ?
I use the IP address of my ADSL router as the DNS entry in the phones as this give no problems with my Trixbox server and various other IP phones with other VSP's.
I even tried using my ISP's DNS server IP address directly in the Snom phones, but Voxalot still does not register with au.voxalot.com
Where do I start looking to solve this issue ?
Trevor
|
Try registering with the us or eu server, and see if you get the same behaviour.....
The other thing is to try a tracert (so RUN>>CMD>> tracert au.voxalot.com and see if you have any issues resolving au.voxalot.com)
On that note, I just ran a tracert from my end, and it seems there are a few timeouts on the path for au.voxalot.com which I'll try to have Martin or Craig take a look at (it could explain your problem), if you have a chance to run a tracert as well, please post....:
Code:
Tracing route to au.voxalot.com [202.60.88.238]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms WRT54G [192.168.0.1]
2 11 ms 9 ms 10 ms erx03.tor.pppoe.ca [206.248.154.101]
3 10 ms 10 ms 10 ms i2120.border1.pppoe.ca [206.248.155.233]
4 10 ms 9 ms 9 ms 65.39.198.249
5 70 ms 71 ms 70 ms oc48-po3-0.van-hc21e-dis-1.peer1.net [216.187.11
4.137]
6 75 ms 73 ms 76 ms oc48-po0-0.sea-coloc-dis-1.peer1.net [216.187.88
.214]
7 93 ms 92 ms 92 ms oc48-po0-0.sj-mkp16-dis-1.peer1.net [216.187.88.
202]
8 92 ms 92 ms 93 ms oc48-po6-0.sj-mkp2-dis-1.peer1.net [216.187.88.1
34]
9 101 ms 101 ms 100 ms oc48-po9-0.la-600w-cor-2.peer1.net [216.187.88.1
30]
10 102 ms 100 ms 103 ms singtel.com.any2ix.crgwest.com [206.223.143.63]
11 259 ms 259 ms 259 ms 203.208.148.18
12 * * * Request timed out.
13 * * * Request timed out.
14 275 ms 275 ms 275 ms business-networks.14vrc76f06.optus.net.au [61.88
.151.146]
15 273 ms 273 ms 272 ms vl3806.gi0.ar1.ade102.uecomm.net.au [203.94.191.
149]
16 * * * Request timed out.
17 266 ms 265 ms 266 ms 202.60.88.238
Trace complete.
Trying to explain a few of the other things you are seeing:
If I am not wrong proxy01.au1.voxalot.com and proxy02.au1.voxalot.com are the SRV records for au.voxalot.com which however point to the same A record as au.voxalot.com....you however want to use either au.voxalot.com or the IP rather than the proxy01.au1.voxalot.com addreses to register
Now, I see no reason for a DNS issue, since au.voxalot.com has the server defined in the A record directly (no need to dig for the SRV records)
proxy01.au1.sipbroker.com is probably there since you've been placing calls from SipBroker to VoXalot