Voxalot / SIP Broker Support Forums - View Single Post

emoci · 09-19-2007, 06:05 AM

-I know this may seem basic, but resetting the SPA would be the first thing to do (power off, wait a minute and power back on)
-Ensure that there are no changes
-Preferably make sure you have STUN set up
-Ensure router has UPnP active (or ports open and pointed to SPA)
-Try calling from a different SIP Broker PSTN access number if possible
-Ensure you have not made any changes lately to Symmetric NAT handling (the setting on the VoXalot main page when you log in)
-Enter your VoXalot SIP URI here and see if the ECHO Test call comes in SIPBroker - EziDial
-Make sure there are no Internet Connection problems (although you mention other providers work). Run a speedtest, or maybe VoIP test at TestYourVoIP.com

09-19-2007, 06:05 AM	#2
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	-I know this may seem basic, but resetting the SPA would be the first thing to do (power off, wait a minute and power back on) -Ensure that there are no changes -Preferably make sure you have STUN set up -Ensure router has UPnP active (or ports open and pointed to SPA) -Try calling from a different SIP Broker PSTN access number if possible -Ensure you have not made any changes lately to Symmetric NAT handling (the setting on the VoXalot main page when you log in) -Enter your VoXalot SIP URI here and see if the ECHO Test call comes in SIPBroker - EziDial -Make sure there are no Internet Connection problems (although you mention other providers work). Run a speedtest, or maybe VoIP test at TestYourVoIP.com Last edited by emoci; 09-19-2007 at 06:07 AM.