To all VoXaLot Members,
On the 18th of January we posted a thread on our support forum stating that we would be building a European cluster to improve the quality of the VoXaLot service for European members. This decision was based on the feedback we received from our European members in a recent survey we conducted.
Today I am pleased to announce that VoXaLot has publicly launched its first European server. Based on some early testing that members have conducted, the results show much improved latency times.
The Netherlands ~ 10ms
UK ~ 55ms
Belgium ~ 21 ms
Ukraine ~ 93 ms
Russia ~ 71ms
Norway ~ 32ms
By utilising the new server, our European Members will experience an even greater level of service from VoXaLot. The new cluster has been designed to fully interoperate with the other VoXaLot clusters in the U.S. and Australia, thus ensuring members can reach any other member irrespective of their location.
To use the new cluster, simply change your device / phone proxy to use:
eu.voxalot.com
The domain / realm should be set to:
voxalot.com
Then log into the VoXaLot web site and change your preferred cluster to:
eu.voxalot.com
Note You will need to set the SIP Register flag for each of your providers to "No" before the system will allow you to change your preferred cluster.
To test the change dial: *600 (echo test).
We have also allocated a new SIP Broker SIP-Code
*031 that points directly to this cluster. This SIP-Code will also allow anyone to call our European members by dialling
*031xxxxxx (where xxxxxx is your VoXaLot number) from any fixed line or mobile phone via the SIP Broker PSTN access numbers listed
HERE
We would like to take this opportunity to thank you all for your continued support of VoXaLot. At VoXaLot the Team’s goal here is to ensure our members have the best possible user experience and, where possible, we try and respond to your requests as soon as we can. Please continue to provide feedback on current and possible future functionality.
Tony.