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Unread 12-29-2008, 06:05 AM   #3
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
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Quote:
Originally Posted by maxtrash View Post
Unfortunately there is no error checking whatsoever on the voxalot side zo how can you ever know what's going wrong?
my account id = 544693 by the way

When you log in to your account page, go to the Smart Call / Dial Plans page, and scroll to the bottom of your Dial Plan listing.

There is a test feature which should give you an idea as to which number Voxalot is sending to your provider based on your provider settings and dial plan.

Can you try a test here and see if the number is being sent to Voipcheap in the correct international dialing format (00+Country_Code+Number)?

If the dialed nunber is being sent to Voipcheap in the correct format, then check if the Voipcheap provider set-up is correct.

I have been using Voipcheap with Voxalot for quite some time with no issues.

Please post back if we can further help to resolve this.
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