Voxalot / SIP Broker Support Forums - View Single Post

amix · 09-20-2011, 12:40 AM

So, I hit the Big Red Button now. Too bad, they did not offer any means to tell them what is going on, since http://scopezoom.com/vox.php is showing all servers online.

I have prepared my traceroute output, the logfile of my SIP-ATA with the errors (I have also tried with a softphone). Also, as it seems, their fail-ober strategy is not working. I have DNS SRV in my softphone ("Telephone" on OS X), and nothing happened.

Judging by another comment, the US server is offline, too? That might explain the SRV fail.

A traceroute goes till the server. So server is up. This must be something on the software side of the server.

09-20-2011, 12:40 AM	#6
amix Junior Member Join Date: Jun 2010 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	So, I hit the Big Red Button now. Too bad, they did not offer any means to tell them what is going on, since http://scopezoom.com/vox.php is showing all servers online. I have prepared my traceroute output, the logfile of my SIP-ATA with the errors (I have also tried with a softphone). Also, as it seems, their fail-ober strategy is not working. I have DNS SRV in my softphone ("Telephone" on OS X), and nothing happened. Judging by another comment, the US server is offline, too? That might explain the SRV fail. A traceroute goes till the server. So server is up. This must be something on the software side of the server.